Senior Product Designer

Summary

Join Recidiviz, a fast-growing organization dedicated to reducing incarceration rates in the US, as a Senior Product Designer. You will leverage human-centered design principles to build products that aid successful reintegration of incarcerated individuals into their communities. This role involves leading research studies, translating insights into actionable solutions, and advocating for incremental system improvements. You will work closely with cross-functional teams and travel domestically 1-3 times per quarter. Success in this role will involve shipping multiple product contributions, translating research into tangible value, and advancing product initiatives across various Departments of Corrections. The position offers a competitive salary and a comprehensive benefits package.

Requirements

• Excellent communication skills to articulate research findings and recommendations
• Leads by example, treats partners with respect, and seeks constructive feedback
• Comfortable switching between self-directed work and teamwork
• Proficiency in data collection techniques (such as surveys and interviews)
• Proficiency in qualitative research methods
• Knowledge of research ethics and guidelines
• Deeply curious and highly attuned to human behavior and emotion
• Strong empathy and the ability to understand users' perspectives
• Knowledge of usability testing methodologies
• Experience with quantitative research techniques
• Familiarity with user-centered design principles
• Strong analytical skills for data interpretation
• Highly collaborative across functions (engineers, data analysts, etc.)
• Fluent with Figma and other prototyping tools

Responsibilities

• Partner closely with cross-functional teammates to lead qualitative and quantitative research studies (interviews, surveys, usability testing) across various initiatives. This includes supporting iterative design improvements, validating hypotheses, and measuring success
• Translate your insights into clear, actionable user-centered solutions for development and align with the product vision and the goals of the organization. This might involve creating a document synthesis, a presentation, or prototypes
• Identify and advocate for sustained incremental changes that mindfully renovate the system (finding the smallest nudge for the biggest effect). This means avoiding inertia and supporting a healthy cadence of product improvements
• Become an expert on the product’s target users in order to solve for their specific needs and pain points. This involves defining key problems, ethical risks, and impactful opportunities
• Contextualize technical constraints, policy implications, and the influence of other actors in the system. This might involve creating user journeys, storyboards, and other mapping techniques

Preferred Qualifications

• 4+ years of experience working in complex spaces (such as “govtech”)
• 1+ year of experience working with artificial intelligence
• Involved with, impacted by, or proximity to, the criminal justice system
• Passionate about working with marginalized communities and tackling challenges related to poverty and inequity
• A lifelong learner, passionate about experimenting with new research methods and pushing their craft in new ways
• Multidisciplinary

Benefits

• 90% medical, dental, and vision insurance coverage for you and your dependents
• Flexible time off, including 20 days of PTO, 3 days of paid volunteering time, and 13 paid holidays per year
• 401(k) retirement plan with 5% company match and no vesting period
• 12 weeks of paid parental leave
• Complimentary One Medical membership (availability based on location)
• Partnership with Carrot to provide employees with inclusive fertility and family-forming benefits, as well as a small but growing number of hormonal health and gender-affirming care benefits
• Monthly ClassPass credit for personal wellness
• Free mental health support via Talkspace