Senior Product Designer

Summary

Join Paddle as a Senior Product Designer and leverage your expertise in problem exploration, user research, ideation, prototyping, UX/UI design, and collaboration with engineering to build and improve our platform. You will play a key role in shaping the future of our product, contributing to a scalable design system, and ensuring a customer-centric approach. Work closely with product and engineering teams, conduct user interviews and testing, design intuitive interfaces, and simplify complex tasks for our customers. You will own the customer-facing experience across our platform and checkout product. This role requires proven experience in end-to-end product design for software platforms, a strong portfolio, and excellent communication skills. Paddle offers a comprehensive benefits package, including attractive salaries, stock options, retirement plans, private healthcare, wellbeing initiatives, unlimited holidays, and 4 months paid family leave.

Requirements

• You have proven experience in end-to-end product design for software platforms, ideally in the SaaS/B2B space
• You have a strong portfolio to demonstrate the end-to-end design process
• You have good experience working with design systems
• You have experience collaborating with other product designers, PMs, engineers, and partnering with cross-functional teams across the business
• You are able to clearly communicate design work and the rationale behind it and back it up with quantitative and qualitative user research data
• You are a self-starter who can work through ambiguity and autonomously complete a task from start to finish with minimal oversight

Responsibilities

• Work closely with our product and engineering teams to further build out the Paddle platform, creating tools to help software businesses grow
• Partner with product managers to define and evolve product roadmaps and work closely with engineers as you build, iterate on, and ship ideas
• Excel at user interviews and user testing
• Design and prototype intuitive user interfaces
• Work on building out features that make complex tasks + workflows simple and easy to understand for all levels of customers
• Collaborate with designers across the organisation and use quantitative data and user and market insights to continuously improve our design processes, principles, and tooling
• Own the customer-facing experience, across both a complex platform used to run hundreds of software companies and a checkout product used by millions of consumers

Preferred Qualifications

• You have experience (and understand the benefit) of prototyping before implementation using something like Framer (or even HTML & CSS)
• You have strong UI design skills (over multiple roles) using Figma (or similar)

Benefits

• Attractive salaries
• Stock options
• Retirement plans
• Private healthcare
• Wellbeing initiatives
• Remote work
• Unlimited holidays
• 4 months paid family leave
• Annual learning fund
• Regular internal and external training