Senior Product Designer

Summary

Join Pathstream as a Senior Product Designer and lead the design of intuitive and engaging experiences that drive employee success. You will collaborate with various teams, guiding projects from ideation to implementation and shaping the employee journey. This role requires expertise in interaction and visual design, user research, and collaboration with engineering and product management. You will present design decisions to stakeholders and continuously improve designs based on feedback. Pathstream offers a remote-first culture, competitive salary, comprehensive benefits, and opportunities for professional development.

Requirements

• 5+ years of experience in product design on a B2B2C web application with a proven track record of collaborating within a product team to ship successful products
• Experience working in a fully remote company
• Proficient in user experience best practices, accessibility, responsive design, design systems, UX writing, industry standards for UX/UI design, and user testing methodologies
• Highly proficient in Figma
• Excellent communication, presentation, and collaboration skills
• Thrives in a fast-paced, dynamic startup environment
• Experienced in leading the end-to-end design process, particularly as it relates to optimizing, scaling, and refining an existing experience
• Methodical with strong attention to detail
• Self-directed and action-oriented
• Open to feedback and continuously improving through collaboration
• Strong design portfolio demonstrating expertise in both UX and UI, with a focus on solving complex problems through elegant design solutions
• Skilled at understanding and prioritizing user and stakeholder needs to deliver impactful solutions
• Comfortable navigating uncertainty and adapting methodologies to fit the problem space
• An effective communicator and team player

Responsibilities

• Design user interactions that are intuitive, efficient, and accessible, enhancing the overall user experience
• Apply systems thinking to design processes, determining when to leverage patterns and when to drive innovation
• Analyze complex use cases and effectively communicate design intent through user flows, wireframes, and interactive prototypes tailored to different stakeholder needs
• Identify, assess, and prioritize edge cases to ensure a seamless and inclusive user experience
• Create visually compelling and functional interfaces that balance aesthetics with usability
• Produce high-quality designs throughout the product lifecycle, from initial concept development to final handoff
• Design for responsiveness and adaptability, ensuring seamless experiences across different devices and screen sizes
• Develop and maintain design systems, contributing to consistency and scalability across products
• Partner with product management to ensure design work aligns with overall product strategy and user needs
• Balance business objectives with a deep understanding of frontline workers' needs, advocating for user-centered design solutions
• Work closely with UX Researcher to conduct user research and interviews, gathering insights into the experiences, challenges, and needs of frontline workers
• Leverage qualitative and quantitative data to inform design decisions and validate product ideas
• Develop and apply a deep understanding of effective user experiences to support frontline workers in learning new skills
• Collaborate closely with engineering and product management teams to uphold design intent and ensure a seamless development process
• Deliver design specifications and assets while supporting implementation through ongoing communication and iteration
• Manage and track design-related issues by filing bug tickets in JIRA, leading design QA, and assisting in the prioritization of design changes
• Present and articulate design decisions and rationale to stakeholders and team members at all levels
• Facilitate workshops and design reviews to gather feedback, align on goals, and build consensus
• Stay informed on design trends, tools, and best practices, introducing new ideas and techniques to enhance team workflows
• Continuously refine and iterate on designs based on user feedback and data to improve usability and effectiveness

Preferred Qualifications

• Experience designing for diverse, non-traditional users is a plus (e.g., frontline or deskless workers)
• Experience with learning tech or behavior change tech is a plus

Benefits

• Transparent and social culture, challenging work, fast learning cycles, practical training, and meaningful feedback
• Strong sense of ownership and strategic work that impacts our product, users, colleagues, business, and world
• Competitive salary commensurate with experience
• Zone 1 (San Francisco, New York City): $132,000-$156,000
• Zone 2: $119,000 - $140,000
• Zone 3: $106,000-125,000
• Comprehensive benefits package
• 100% employer-paid medical, dental, and vision insurance coverage for you and 50% for your partner/spouse and dependents
• Health, commuter, and parking flexible spending accounts
• Employee Assistance Program (mental health, financial health, legal support, and more)
• Free access to wellbeing apps like Ginger and Headspace
• Flexible paid time off and paid holidays
• Generous paid parental leave
• Short and long-term disability insurance
• Annual professional development budget
• Company-provided laptop
• Remote-first culture
• Life insurance (100% company paid)
• 401(k)