Senior Product Designer II

Summary

Join HubSpot’s Commerce Payments Group as a Senior Product Designer II and help shape the end-to-end payments experience. You will lead the design for the top-of-funnel journey, making it easy for customers to discover, enroll in, and use payment tools. You’ll own the payments account management experience, ensuring clarity and seamless integration. This role requires a thoughtful designer familiar with SaaS and connected platform experiences, capable of translating business complexity into elegant user experiences. You will work with a UX team deeply motivated by helping users find success. HubSpot offers a flexible work environment and clear career paths for growth.

Requirements

• Strong, demonstrable experience delivering successful and intuitive products using industry standard design best practices for B2B and B2C experiences - we value “consumer-grade” experience quality while solving enterprise-level problems
• A high bar for design and design partnership, as well as a sixth sense for how to provide and encourage thoughtful feedback on designs as well as identify overlaps and efficiencies between team member’s projects
• Have 3-4 high quality examples of design projects that show off your craft, design strategy and storytelling to effectively gain strategic alignment with product vision while effectively managing complex challenges and varying user types
• Emotional intelligence and people savvy that bring clarity to the work as well as how it’s done as well as not shying away from addressing situations or increasing communication when there’s friction or uncertainty
• Curiosity for how designing with and for AI can impact and influence how we solve problems for users and our business

Responsibilities

• Drive discovery, framing, alignment, and quality for our Commerce experience both within your group and across other Commerce groups
• Co-create a shared vision, strategy, and prioritized long-term roadmap for the future of Commerce tools in partnership with product management and engineering peers
• Work with our Principal User Researcher to understand our customers through quantitative and qualitative research to build use cases, customer journeys, content strategies, prototypes, interaction patterns, and visual designs
• Play an active part in growing HubSpot’s UX team and culture
• Uplevel the end to end customer journey through thoughtful execution and collaboration with other areas of the business

Preferred Qualifications

• Can give us a sense of how you collaborate on strategy and vision with partners, leaders, and across multiple teams, especially with transparent stakeholder communication throughout the design process
• Can speak to how you balance scope, speed, and design quality to reach outcomes that drive customer success, reducing time to value and increasing retention
• Excel at translating conceptual ideas and user requirements into high-fidelity visual designs - drive clarity from ambiguity and create detailed and polished design deliverables that successfully balance user needs with business objectives
• Set success metrics that demonstrate your love of qualitative and quantitative metrics and can show us how you use them to deliver successful, intuitive products with measurable customer and business impact
• Have experience working with design architecture, IA and a design system, especially consolidating patterns and components across a variety of use cases and contexts, as well as deep expertise in design tools and visual design principles (typography, color theory, layout, composition)
• Enjoy mentoring, coaching for growth, aligning on goals, and driving accountability at all levels and can confidently deliver clear, direct, and actionable feedback—and ask for it in return
• Share our HEART values and practice growth mindset

Benefits

• Remote work, flexible hours
• Annual Cash Compensation Range: $161,500 — $258,400 USD
• Restricted stock units (RSUs)