Senior Product Designer

Summary

Join Scribd's Growth team as a data-driven senior or staff level Product Designer. Lead design across the Growth pillar, focusing on customer acquisition, activation, engagement, and retention for Scribd's three products. You will partner with various teams, lead design projects from concept to development, conduct A/B testing, and present work to senior leaders. The role requires 6+ years of experience in product design, a strong portfolio showcasing A/B testing and data-driven design, and proficiency in Figma. Scribd offers a competitive salary, equity ownership, and a comprehensive benefits package including healthcare, parental leave, and various perks.

Requirements

• Experience : 6+ years as a product designer leading growth initiatives with a strong portfolio demonstrating experience with A/B testing and using data to impact conversion rate, activation rate, and user engagement
• Craft : You have a high bar for visual polish and are fluent in UX, visual and interactive design best practices for web and native mobile experiences. You love crafting beautifully designed solutions based on insights from real people, focusing on iterative improvements toward an innovative future vision
• Ownership : You show strong initiative, empathy, leadership, and strategic partnership
• Communication : You’re a strong storyteller who has the ability to explain complex ideas clearly and persuasively, and present your work in a way that energizes and creates shared ownership for both leaders and peers. You also have the skills to mentor those around you to deliver high quality work
• Collaboration : You thrive partnering with product managers, engineers, researchers, and data scientists. You can synthesize and incorporate their points of view in your work
• Customer centricity : You put users at the center of everything you create and are passionate about improving their experiences
• Tool proficiency: You are proficient in Figma (our primary tool) and prototyping tools of your choosing
• Growth mindset : You are committed to continuous learning and improvement for yourself and for those around you

Responsibilities

• Partner with product, data analytics, user research, engineering, and customer support to gain a deep understanding of user needs, opportunities, and behavior to acquire new users, deliver value quickly, and increase retention and LTV
• Lead design projects from brief, research, and concept exploration through prototyping, visual design details, and stewardship through development
• Use data collected from research, user testing, and market evaluation to create truly user-centered designs
• Run A/B tests to optimize sign up, onboarding, and offboarding flows
• Pair with our research department to plan and conduct user research, and test prototypes to understand user needs and emotions and the resonance of our product — synthesizing the results to inspire empathy and bring clarity to the broader team
• Visualize and communicate complex design solutions across use cases by creating process flows, wireframes, motion studies, prototypes, and high fidelity mock-ups
• Develop and maintain detailed design documentation & specifications for your work
• Work closely with engineers, stakeholders, and partners to ensure that the user experience is polished and as intended
• Use a variety of metrics to evaluate and continuously improve the user experience
• Regularly present your work to senior leaders for review and feedback

Benefits

• Healthcare Insurance Coverage (Medical/Dental/Vision): 100% paid for employees
• 12 weeks paid parental leave
• Short-term/long-term disability plans
• 401k/RSP matching
• Onboarding stipend for home office peripherals + accessories
• Tuition Reimbursement
• Learning & Development programs
• Quarterly stipend for Wellness, Connectivity & Comfort
• Mental Health support & resources
• Free subscription to Scribd + gift memberships for friends & family
• Referral Bonuses
• Book Benefit
• Sabbaticals
• Company wide events
• Team engagement budgets
• Vacation & Personal Days
• Paid Holidays (+ winter break)
• Flexible Sick Time
• Volunteer Day
• Company-wide Employee Resource Groups & DE&I Programs