Senior Product Designer II

Summary

Join Axon and contribute to our mission of protecting life. As a UX Designer on the TASER product team, you will lead UX efforts, focusing on data visualization and seamless integration of hardware and software designs. You will conduct field research with law enforcement, collaborate with various stakeholders, and present design proposals to executive levels. This role offers remote work flexibility from various US R&D hubs, allowing for in-person collaboration when needed. Axon provides a competitive salary, comprehensive benefits, and opportunities for professional development.

Requirements

• 8+ years of product design experience with 2+ years of leading major product design initiatives in medium to high complexity
• 4+ years experience researching, designing and shipping complete web applications with a moderate to high level of complexity (enterprise or complex consumer workflows rather than simple consumer flows)
• At least 2 years experience with hardware interaction design
• A degree in HCI, Human Factors, Interaction Design, Graphic Design, Industrial Design, or other related field. A Master’s degree is considered a plus
• Strong conceptual & visual design skills and proven ability in rapidly prototyping and designing to communicate ideas to others
• You have a proven track record of applying user-centered design processes and methodology to product definition, design, and development. You have extensive experience with every stage of the design process, including: sketches, wireframes, high fidelity mock-ups, prototyping, and usability testing
• You enjoy collaborating on early product definition as much as you enjoy working with the larger product and engineering teams on implementation
• You have experience with designing for multiple form factors (web, mobile, on-device) and modalities (touch, voice, keyboard/mouse)
• You excel in written and verbal communication skills with the ability to clearly explain your ideas and decisions in a way that anyone can understand
• You are highly knowledgeable of the latest design tools and proficient at quickly learning new ones. We currently use Figma for our Product Design work and to house our Design System, but are always evaluating new tools
• You are able to function both independently and in a collaborative team environment
• You have a great portfolio showing both design and research work available for review

Responsibilities

• Lead UX efforts across the TASER product pillar. This covers the entire design process, from initial research/discovery and product definition, through connecting, detailed design, testing, working with Engineering and PM on implementation, and interacting with customers to get their feedback along the way
• Deliver a best-in-class approach to data visualization for TASER; data can help tell a more complete story, clarify needs/opportunities, uncover insights, and even inspire people to improve their adoption of life-saving measures. Help different personas — from police officers to governmental policy owners and the public — understand their usage of TASER through dashboards and intelligent reporting
• Prioritizing software UX, responsibilities include identifying and leading initiatives to integrate our industrial and software designs, creating seamless and cohesive end-to-end experiences
• Effectively use and contribute to our design system. This is multi-platform AND multi-modal (e.g., screen, sound, lights, haptics, etc.)
• Collaborate with product managers and researchers in field research with domestic and international law enforcement agencies and help transform that research into practical, scalable solutions using a variety of research methods: observational, interviews, participatory, usability testing, competitive analysis, etc
• Produce artifacts that define and communicate your solutions. It will be up to you, but we generally use a combination of journey maps, architecture diagrams, wireframes, final designs, interaction diagrams, and prototypes
• Communicate your solutions within the team and across the organization to gain buy-in and support through building alignment and articulating your vision through strong storytelling and presentations skills. You will present product and feature design proposals up to the executive level
• Collaborate with feature and product teams to think in terms of broad platform and systems strategy to ensure cohesive user experiences for our customers across all products
• Work closely with business, product, and engineering stakeholders
• Research design trends, customer behavior, competition and current technologies to inform the work you are doing
• Contribute to defining global design patterns, vision, and processes for Axon products
• Be an ambassador, mentor other designers, and champion for the design culture at Axon

Preferred Qualifications

A Master’s degree is considered a plus

Benefits

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices
• Work from home as much as you want, live nearby any of our awesome US R&D Hubs (Seattle, Scottsdale, Atlanta, or Boston) so you can easily collab in-person when it’s helpful and be an active part of our vibrant Axon culture