Senior Product Manager II

Summary

Join Smartsheet as a Sr. Product Manager II and help develop new capabilities for our customers, empowering them to drive meaningful change. You will define product vision and strategy, partner with technical and product leaders, lead pricing and packaging decisions, and present to senior leadership. Collaborate with research, design, and engineering teams to create excellent customer experiences, use data to guide decisions, and communicate strategy and insights. This role requires strong cross-team partnership skills and the ability to operate at both strategic and tactical levels. The position reports to the Director, Product Management and can be based in Bellevue, WA or remotely within the US.

Requirements

• 7+ years of product management experience
• Experience partnering closely with engineering, design, user research and marketing teams. Successfully delivered a delightful user experience with high-scale platforms
• Passion to make customers and colleagues successful and pride in creating delightful customer experiences with high-scale platforms
• Data-driven mentality with a focus on metrics, analytics and experimentation
• Experience with agile development processes and frequent product releases
• Strong presentation skills to influence and align with senior management
• Experience delivering highly-complex consumer or B2B/enterprise software products from inception to launch
• Experience with agile development processes and frequent product releases
• Excellent written and verbal communication skills
• High interpersonal skills to build trusted and strategic cross-team partnerships rooted in customer benefit
• Technical degree, or equivalent experience working with engineers to make product decisions on behalf of customers

Responsibilities

• Define a vision and strategy informed by company objectives, a deep understanding of customer needs, and industry best practices
• Partner with and influence technical and product leaders across Smartsheet to align strategy and platform investments
• Lead pricing and packaging decisions and associated product/CX roadmaps
• Regularly present strategy, product concepts and roadmap to educate, influence and align with senior leadership
• Partner closely with research, design and engineering to create compelling, high-quality customer experiences
• Use internal and external data to guide experimentation, decisions, opportunities and evaluation of success
• Partner with research, product design, data science and analytics teams to run quantitative experiments and analysis to test hypotheses and iteratively develop product capabilities that our customers love
• Communicate strategy, product health, capabilities, experimentation status, and insights to a wide audience
• Write succinct and compelling product strategy, execution and requirements documents
• Successful candidates will operate at both the strategic and tactical levels and form strong cross-team partnerships that ensure combined success for the product area
• Support other duties as needed

Benefits

• HSA, 100% employer-paid premiums, or Buy-up medical/vision and dental coverage options for full-time employees
• 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
• Monthly stipend to support your work and productivity
• Flexible Time Away Program, plus Sick Time Off
• US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
• US employees receive 12 paid holidays per year
• Up to 24 weeks of Parental Leave
• Personal paid Volunteer Day to support our community
• Opportunities for professional growth and development including access to Udemy online courses
• Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account
• Teleworking options from any registered location in the U.S. (role specific)