Senior Product Manager AI

Summary

Join Contentsquare's AI Accelerator organization as a Senior Product Manager to lead the vision, strategy, and roadmap for AI-powered summaries. You will focus on creating AI capabilities that enable users to quickly understand complex data, craft compelling data stories, and personalize insights. This role demands innovation, user understanding, and rapid prototyping using real data and customer feedback. Success hinges on delivering practical AI solutions that solve real customer problems and achieve high adoption, engagement, and retention. You will collaborate extensively with design and other teams, communicating the AI strategy internally and externally. Contentsquare offers competitive benefits, including work flexibility, generous paid time off, parental leave, wellbeing allowances, stock options, and employee resource groups.

Requirements

• Over 5 years of experience working as a Product Manager in an agile, cross-functional product team
• Experience launching an AI-related feature mandatory
• Proven experience in developing B2B SaaS products for enterprise customers, driving business impact in the form of wide adoption, engagement, and retention
• Experience creating “zero to one” products or solutions
• Ability to leverage data to align teams (requesting resources, prioritising initiatives, and communicating impact)
• Excellent stakeholder management skills, enabling effective collaboration and communication across teams
• A mindset that prioritises Minimum Viable Product principles, working backwards from key customer outcomes to drive the largest business impact
• A drive to understand the customer through continuous customer discovery and user research, at all stages of the development lifecycle
• A keen eye for usability and aesthetics, ensuring that product experiences are user-friendly, simple, and visually appealing
• Desire to work in a respectful, transparent, and collaborative environment, aligned with our company values

Responsibilities

• Innovate and Create: Keep up with the latest advances of leading AI technologies (e.g. speed, costs, and capabilities) and proactively drive iteration on the roadmap based on new use cases and opportunities unlocked by these advances
• Understand User Needs: Embrace data and deeply understand our users through leveraging Heap Product Analytics (yes, we taste our own soup!). Drive continuous product discovery and research with customers, building a clear understanding of the biggest opportunities to improve the workflows with the most pain and/or highest reach
• Prototype Early and Often: Generative AI is uniquely dependent on testing and iterating on products using real data with real customer feedback, so you will be expected to structure projects around maximal learning from customers using real prototypes as early as possible
• Strive to Delight: Collaborate with Design to ensure you're building easy-to-use, self-service, and delightful experiences for our customers
• Ruthlessly Prioritise: Weigh up development tradeoffs, focusing on delivering product outcomes that drive key metrics of adoption, retention, and engagement
• Partner Widely: The AI Accelerator organisation will both own its own products/features and collaborate closely with other teams, so it will be crucial for this PM to be able to develop strong relationships and partnerships across the broader Contentsquare organisation
• Be the Evangelist: Distil your strategy into a concrete roadmap, and communicate a clear internal and external message on our AI strategy to stakeholders ranging from the broader engineering/product/design org to field teams and customers

Benefits

• Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year
• Work flexibility: hybrid and remote work policies
• Generous paid time-off policy (every location is different)
• Immediate eligibility for birthing and non-birthing parental leave
• Wellbeing and Home Office allowances
• A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work
• Every full-time employee receives stock options, allowing them to share in the company’s success
• We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts
• And more benefits tailored to each country