Senior Product Manager

Summary

Join Affirm's Merchant Growth team as a Senior Product Manager and collaborate with cross-functional teams to define, launch, and grow integrations with platform partners like Stripe and Adyen. You will define the best merchant experience, build partner relationships, prioritize product features, create roadmaps, and develop success metrics. Responsibilities include working with design and engineering teams, partnering with commercial and marketing teams, and monitoring industry trends. The ideal candidate has experience managing technical software products, strong communication and organizational skills, and a bias for action. Affirm offers competitive benefits, including 100% subsidized medical coverage, flexible spending stipends, and competitive time off.

Requirements

• You’ve directly managed multiple technical software products from kick-off to post-launch – driving meaningful business impact that you can speak to
• This position requires either equivalent practical experience or a Bachelor’s degree in a related field
• You’re equally comfortable diving into technical details with an engineer, iterating on a Figma with a designer, and breaking down a funnel with a data analyst
• You have the discipline, organizational skills, and interpersonal communication skills necessary to navigate complex organizational dynamics – you have specific examples of times when you’ve secured a decision from a broad group of senior stakeholders
• You’re the kind of person who cares about getting things done. You have a bias towards action and can effectively navigate obstacles and blockers
• You can turn incomplete, conflicting, or ambiguous inputs into a solid action plan
• You have direct experience shipping high-quality products on time
• Familiarity with SQL and Excel for product analysis
• You feel comfortable jumping into the commercial aspects of product development – you’re able to pitch, contribute to negotiations, and give feedback on contracts

Responsibilities

• Collaborate with cross-functional teams to define, launch and grow integrations with platforms such as Stripe, Adyen, etc
• Define the best in class merchant experience throughout the merchant lifecycle with Affirm, from onboarding to getting sales with Affirm and improving conversion
• Build relationships with platform partners (e.g. Stripe, Adyen) to gather feedback and insights on product performance and leverage it to drive merchant growth
• Define and prioritize product features and requirements to improve merchant onboarding and post-onboarding experiences
• Create and manage the product roadmap for merchant growth initiatives
• Develop success metrics/OKRs to measure the effectiveness of merchant growth initiatives
• Work with design and engineering teams to develop and launch new products and features
• Partner with commercial and product marketing teams to develop go-to-market strategies for new products and features
• Monitor industry trends and competitive landscape to identify opportunities for innovation and growth

Preferred Qualifications

Experience in Fintech, Lending, ecommerce, or BNPL

Benefits

• Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
• Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
• Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
• ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount