Remote Senior Product Manager

Summary

Join our Mission to Build the Future of Advanced Messaging. At Avochato, we make it easy for organizations to connect with their customers in the most modern and fun ways. Thousands of companies and hundreds of millions of consumers use Avochato to communicate seamlessly over SMS, MMS, WhatsApp, and Live Chat.

Requirements

• 5+ years of experience in product management at a technology company
• Excellent writing skills and attention to detail for developing clear product specifications
• A strong understanding of how AI technology can be incorporated into communication product lines
• Ownership in delivering a product experience from customer feedback to design to build to QA to post-launch analysis
• Comfortable discussing technical concepts, managing trade-offs, incorporating feedback, and prioritizing feature development
• Experience using an issue tracker similar to Monday, JIRA, Asana or Github to stay organized & communicate project timelines to every stakeholder
• Experience using analytics tools such as Mixpanel, Amplitude, Google Analytics, and APIs such as Zapier are a plus
• Strong time management skills to maximize team efficiency on the engineering team
• Ability to quickly become an expert on how a product works

Responsibilities

• Managing the product roadmap by collaborating daily with our engineering and design team
• Monitoring and analyzing user behavior to prioritize feature requests and product improvements and enhancements
• Translating customer needs into clear, well-defined product specifications that are laser clear to engineers
• Communicating overall status, progress against success metrics and timelines, risks, and new market opportunities to senior management
• Creating both internal and external product documentation so that everyone understands what the product does and why it matters
• Managing successful product launches to ensure Customer Success and Sales teams are prepared to sell, support, and drive adoption of new and updated product capabilities