Senior Product Manager

Summary

Join BitPay, a blockchain technology company, as a Senior Product Manager to oversee the entire product lifecycle of the BitPay consumer app. You will gather input from stakeholders and customers, hypothesize, test, and iterate on products used by millions. Coordinate across departments to support internal stakeholders with product roadmaps and collaborate with senior leadership to define requirements for mission-critical projects. Bridge knowledge gaps between teams, foster collaboration, and drive product success. This role requires managing vendor relationships, supporting strategic partnerships, and participating in audits. You will also drive enhancements, identify new strategic opportunities, and curate competitive intelligence for your products.

Requirements

• 5+ years of product management experience in a technical financial or crypto consumer app
• Prove experience in scaling growth (users and revenue) for a financial/crypto consumer app
• Strong background in cryptocurrency and/or payments industries
• Demonstrated ability to work strategically and independently
• Excellent communicator, able to articulate product vision and complex ideas to executives and cross-functional teams
• Data-driven decision maker with experience in analytics, research, and market analysis
• Strong understanding of modern software development and project management processes and technology
• Experience with financial regulations, data privacy, or information security
• Professional experience in product design, software engineering, or project management
• Proficient in Atlassian, Jira and Confluence, Google Workspace, and user analytics tools

Responsibilities

• Own the full lifecycle of development of the BitPay consumer app, including customer onboarding and success
• Deliver comprehensive documentation to support finance, compliance, and customer support operations
• Develop comprehensive product requirements documentation that ensures domestic and international regulatory compliance
• Manage vendor relationships, support strategic partnerships, and participate in audits as the product SME
• Drive enhancements, identify new strategic opportunities, and curate competitive intelligence for your products
• Improve product operations and refine the backlog management process across multiple development teams
• Improve onboarding, identity verification, and monitoring programs for consumers
• Present and discuss user experience, funds/data flows, and back-end operations with regulatory entities
• Perform other duties as assigned

Benefits

• Collaborate with a team of intelligent, enthusiastic individuals
• Thrive in a rapidly expanding crypto company with global reach, where your contributions make a tangible impact
• Work remotely with a generous vacation policy, including the opportunity to take a sabbatical and select your own holidays
• Access to continuous learning and development opportunities, supported by professional development reimbursement
• Competitive salary package with comprehensive benefits, including fully covered medical and dental plans
• We also offer telemedicine, life insurance, disability insurance, vision coverage, 401k, travel assistance, and more!
• Option to receive payment in cryptocurrency, along with a crypto match program
• Stock option awards available to all employees
• Home office allowance, reimbursement for internet/cell expenses, and complimentary Amazon Prime and Spotify subscriptions