Senior Product Manager

Summary

Join Bloomreach as a Senior Product Manager and lead the development of the Marketing Agent's "agent brain." You will define and execute the product vision, ensuring alignment with Bloomreach's strategic goals. Responsibilities include breaking down complex problems into iterative deliverables, building and testing prototypes, and collaborating with cross-functional teams. You will also structure and enrich data to improve the agent's decision-making, design evaluation frameworks, and secure buy-in from stakeholders. The ideal candidate possesses 5+ years of product management experience with a focus on AI/ML and data-driven SaaS products. Bloomreach offers a flexible work environment, various professional development opportunities, and a comprehensive benefits package.

Requirements

• 5+ years of product management experience, with a focus on AI/ML, data-driven SaaS products or AI start-ups
• Proven ability to ship features that drive measurable customer outcomes
• Technical fluency in AI concepts (agents, prompt engineering, LLMs) and data systems (databases, APIs, pipelines)
• Experience prototyping ideas and working hands-on with engineers to validate technical feasibility
• Strong communicator who can simplify complex topics for technical and non-technical audiences

Responsibilities

• Define and execute the product vision for the Marketing Agent, ensuring alignment with Bloomreach’s strategic goals
• Break down complex problems into iterative deliverables, prioritizing features that deliver immediate customer value
• Build and test prototypes to validate concepts, using feedback to refine the agent’s learning loop and context-enrichment capabilities
• Partner with engineering, design, and product marketing teams to ship high-quality, customer-centric features
• Enable go-to-market teams by articulating product value propositions and supporting launch strategies
• Structure and enrich data to improve the agent’s decision-making accuracy and scalability
• Design evaluation frameworks to measure agent performance and drive automated learning
• Secure buy-in from executives and stakeholders by communicating product vision and progress clearly
• Collaborate with sales, customer success, and marketing to gather insights and refine the roadmap

Preferred Qualifications

Background in marketing technology or customer experience platforms

Benefits

• A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one
• We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication
• We believe in flexible working hours to accommodate your working style
• We work virtual-first with several Bloomreach Hubs available across three continents
• We organize company events to experience the global spirit of the company and get excited about what's ahead
• We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*
• We have a People Development Program -- participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions
• Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges.*
• Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins
• Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)*
• The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.*
• Subscription to Calm - sleep and meditation app.*
• We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones
• We facilitate sports, yoga, and meditation opportunities for each other
• Extended parental leave up to 26 calendar weeks for Primary Caregivers.*
• Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.*
• Everyone gets to participate in the company's success through the company performance bonus.*
• We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts
• We reward & celebrate work anniversaries -- Bloomversaries!*