Senior Product Manager

Summary

Join Constant Contact as a Senior Product Manager to spearhead the company's Mobile App strategy and execution. You will elevate the Product team's mobile capabilities, define a clear direction for transforming mobile apps into digital marketing category leaders, and accelerate mobile initiatives. This role involves setting the Product strategy, improving customer workflows, and championing a user-centric approach to product development. You will collaborate with cross-functional teams (design, engineering, marketing, support, and sales) to create a seamless mobile experience. Success in this position requires a minimum of 5 years of Product Management experience with proven success in driving mobile strategy and growth metrics for SaaS and/or consumer/SMB mobile applications. Constant Contact offers a competitive compensation package, including health and welfare benefits, paid leave, and a hybrid work model.

Requirements

• Minimum 5 years of Product Management experience with demonstrated success driving Mobile Strategy and mobile growth metrics for SaaS and/or consumer/SMB mobile applications . Proven track record of bringing B2B SaaS and SMB products to market is a must
• Ability to empathize with users and champion their needs throughout the Product Discovery process
• High standards for Design & UX - Strong understanding of mobile design principles and ability to champion exceptional user experiences that drive engagement and conversion
• Cross-Functional Collaboration - Proven ability to work effectively with design, engineering, marketing, support, and sales teams to deliver cohesive user experiences
• Data-Driven Decision Making - Strong analytical skills with experience using product metrics and user insights to inform strategic decisions and measure impact
• Demonstrated ability to influence product and engineering organizations and navigate complex, ambiguous challenges
• Ability to thrive in fast-paced, collaborative, agile environments
• Strong communicator, and capable of balancing excellent design with timely delivery

Responsibilities

• Set Direction: Given an overarching Product vision, this person will build the future mobile App strategy to active, engage and retain users, especially mobile-only users
• Improve Mobile Customer Workflows: Lead efforts to improve customer workflows that empower small businesses to achieve results in less time. Includes optimizing existing and established new customer journeys and workflows. Engagement, Retention and Monetization are all important considerations in our future Mobile App strategy
• Redefine User Experience: Champion a user-centric approach to all product development and level up our Mobile App UX crafting an industry leading experience

Benefits

• Health and welfare benefits including paid leave
• A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family
• At Constant Contact, we’re all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person, participate in live trainings, and socialize with colleagues