Dotcom-Monitor is hiring a
Senior Product Manager

Summary

The Senior Product Manager at Uptime.com will drive the development and growth of the monitoring and observability platform, collaborate with cross-functional teams, engage with customers, and manage projects from ideation through to completion. The ideal candidate should have a strong technical background, experience in product management, particularly in the SaaS space, and excellent communication and leadership skills.

Requirements

• Have previous experience as a Product Manager at a high-energy company that focuses on SaaS, in the observability, monitoring, and incident management field OR devops/devops tools/devops or operations focused services or toolchains
• Have a track record of working in an agile, team based development environment and collaborating with Engineers to write User Stories and UX team members on designs
• Engage with teams around the world, working primarily async fashion with ability to dynamically adapt to changing requirements, challenges and technical dependencies in order to build new features and capabilities
• Be familiar with building and managing complex software services on a large scale
• Display exceptional prioritization and problem-solving skills in a competitive environment
• Have the ability to gather, research, and analyze data from various sources (market data, customer services, sales) in order to define business requirements and MVPs
• Possess business knowledge and acumen to engage in technical discussions with engineers and effectively communicate complex technical solutions to both technical and non-technical customers
• Exhibit excellent communication, facilitation, and presentation skills to identify needs, explain features, articulate decisions, and gain alignment to drive projects forward
• Embrace a collaborative mindset and have the ability to build strong cross-functional partnerships
• Be intellectually curious, self-aware, and demonstrate a rapid learning and adaptability

Responsibilities

• Drive the development and growth of our monitoring and observability platform
• Collaborate with cross-functional Product Development team to identify and prioritize new features and functionality
• Define the go-to-market strategy for new releases
• Monitor requirements and partner with other product managers on Uptime Core Monitoring product, Incident Management and other observability focused features
• Support the product development process by defining product requirements, collaborating with the engineering team to design and build new features, and assist in release processes
• Analyze market trends and gather customer feedback
• Build and maintain relationships with key customers, conduct customer interviews, attend industry events, and collaborate with the sales team to identify and pursue new business opportunities
• Create low-fidelity mockups and wireframes to facilitate internal and external customer conversations
• Manage projects from ideation through to completion, working closely with Engineering, Product Marketing, Support, and QA Teams to ensure successful implementation

Benefits

• Work closely with executives, leadership and cross-functional organization including engineering, marketing and business operations
• Professional development opportunities to further skills and knowledge
• A collaborative and supportive team of smart, passionate people who are all focused on a common goal to build and operate the best monitoring service in the world
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Training & Development
• Work From Home