Senior Product Manager

Summary

Join our team as a Senior Product Manager and play a crucial role in shaping and expanding our cutting-edge availability monitoring platform. As we rapidly grow our capabilities and features, you will be responsible for driving the development and growth of our monitoring and observability platform, focusing on user adoption and customer satisfaction.

Requirements

• Have previous experience as a Product Manager at a high-energy company that focuses on SaaS, in the observability, monitoring, and incident management field OR devops/devops tools/devops or operations focused services or toolchains
• Have a track record of working in an agile, team-based development environment and collaborating with Engineers to write User Stories and UX team members on designs
• Engage with teams around the world, working primarily async fashion with ability to dynamically adapt to changing requirements, challenges, and technical dependencies in order to build new features and capabilities
• Be familiar with building and managing complex software services on a large scale
• Display exceptional prioritization and problem-solving skills in a competitive environment
• Have the ability to gather, research, and analyze data from various sources (market data, customer services, sales) in order to define business requirements and MVPs
• Possess business knowledge and acumen to engage in technical discussions with engineers and effectively communicate complex technical solutions to both technical and non-technical customers
• Exhibit excellent communication, facilitation, and presentation skills to identify needs, explain features, articulate decisions, and gain alignment to drive projects forward
• Embrace a collaborative mindset and have the ability to build strong cross-functional partnerships
• Be intellectually curious, self-aware, and demonstrate a rapid learning and adaptability

Responsibilities

• Drive the development and growth of our monitoring and observability platform
• Collaborate with Product Team to shape and deliver on product roadmap, write stories, design features, and prioritize backlogs of various engineering teams
• Engage with cross-functional Product Development team to identify and prioritize new features and functionality
• Define go-to-market strategy for new releases
• Monitor requirements and partner with other product managers on Uptime Core Monitoring product, Incident Management, and other observability focused features
• Work with Head of Product to define product requirements, collaborate with engineering team to design and build new features, and assist in release processes
• Analyze market trends and gather customer feedback
• Build and maintain relationships with key customers by conducting customer interviews, attending industry events, and collaborating with sales team to identify and pursue new business opportunities
• Create low-fidelity mockups and wireframes to facilitate internal and external customer conversations
• Manage projects from ideation through to completion, working closely with Engineering, Product Marketing, Support, and QA Teams to ensure successful implementation

Benefits

• Work closely with executives, leadership, and cross-functional organization including engineering, marketing, and business operations
• Professional development opportunities to further skills and knowledge
• A collaborative and supportive team of smart, passionate people who are all focused on a common goal to build and operate the best monitoring service in the world
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Training & Development
• Work From Home