Senior Product Manager

Summary

Join Emplifi's Product team as a Senior Product Manager to lead the Ratings & Reviews (R&R) product line. This role involves shaping the roadmap and execution for a core product used by global retailers and top consumer brands. You will drive product discovery, translate ideas into execution, and be a market expert in ecommerce and AI. The position requires collaboration with various teams and measuring product success. This remote/hybrid position is based in the UK, France, Germany, or Czech Republic. You will own the vision and roadmap for the Ratings & Reviews product line, setting direction based on customer needs, market dynamics, and company goals. You will also be responsible for driving product discovery, translating ideas into execution, and being a market expert.

Requirements

• 3+ years of experience in Product Management, ideally in B2B SaaS
• Track record of shipping – You’ve led products from idea to launch and can walk us through the results you measured
• High autonomy & maturity – You’re ready to own a product stream within your first 90 days, defining strategy, uncovering new problems, and driving delivery without hand-holding
• Global mindset – Comfortable collaborating with colleagues and customers across time zones and cultures
• Agile native – Experienced in iterative releases, and data-driven optimisation
• Technical fluency & AI awareness – You can talk architecture with engineers, understand how complex distributed systems fit together, and spot opportunities to apply the latest AI/ML advances to solve customer problems
• Fluent, persuasive communicator – You write, present, and negotiate confidently in English while actively listening, distilling insights, persuading stakeholders, and selling product value
• Proactive problem-solver – You spot issues, rally the right people, and deliver solutions. No waiting for task lists

Responsibilities

• Own the vision and roadmap for the Ratings & Reviews product line — setting direction based on customer needs, market dynamics, and company goals
• Drive product discovery - talking to customers (brands and retailers), observing behavior, synthesizing data, and identifying unmet needs and opportunities
• Translate ideas into execution - write clear requirements, work with design and engineering, and iterate fast to deliver impactful, high-quality solutions
• Be a market expert - understand the competitive landscape and adjacent categories, monitor trends in ecommerce and AI, and translate them into product strategy
• Partner cross-functionally - collaborate with Sales, Customer Success, Marketing, and Leadership to position the product for success across the customer lifecycle
• Measure what matters - define success metrics, analyze outcomes, and refine based on learnings to ensure continuous improvement and customer value

Preferred Qualifications

• Experience in the ratings, reviews, or UGC space (e.g. Bazaarvoice, PowerReviews, Yotpo, or similar)
• Background in working with retail media networks , digital shelf analytics , or product detail page (PDP) optimization
• Passion for empowering shoppers with better tools to discover products , and helping brands and retailers drive measurable outcomes
• Deep B2B SaaS exposure – Familiarity with enterprise buying cycles and customer workflows is a strong advantage

Benefits

• International, fast paced and growing environment
• Chance to work with the world’s biggest brands at the CX tech leader
• Agile and open-minded culture, with high levels of trust and flexibility
• Opportunity for professional growth and development
• Possibility to learn new and cutting edge technologies, in an environment that encourages new ideas
• Work in an international environment in our new modern offices in Karlín, with our big terrace and our own grill
• Multisport card
• Unlimited Personal Time Off, Sick days & Community days
• Maternity and Parental Benefit
• Flexible environment with the possibility of home office working