Senior Product Manager

Summary

Join EverTrue as a Senior Product Manager and own the strategy, roadmap, and execution for our core product suite: EverTrue Core, Signal, and Mobile. This role demands a business-savvy product manager who can drive commercial success through strategic planning, revenue optimization, and deep customer understanding. You will collaborate with various teams to deliver impactful solutions aligning with business goals and user needs. The ideal candidate possesses 5+ years of SaaS Product Management experience, a proven track record of data-informed decisions, and expertise in customer-centric frameworks. You will develop and execute product strategy, conduct market research, collaborate on go-to-market plans, and lead cross-functional teams through the product lifecycle. EverTrue offers a comprehensive benefits package including competitive salary, bonus plan, health insurance, 401k match, remote-first environment, generous PTO, professional development, and more.

Requirements

• You have 5+ years of professional experience in SaaS Product Management roles, with a proven track record of making data-informed decisions that drive measurable business outcomes, such as revenue growth, user adoption, and customer retention
• You have a clear history of shipping high-quality SaaS solutions that deliver tangible value to users and customers, balancing technical feasibility with market demands
• You have worked on data-driven products and technically complex projects (e.g., data pipelines, administrative workflows, or AI/ML integrations), and excel at translating intricate technical concepts into compelling business narratives for stakeholders
• You possess strong product intuition and deep user empathy, combined with a business executive mindset—thinking strategically about pricing models, go-to-market strategies, competitive positioning, and long-term product vision to maximize business impact
• You demonstrate expertise in customer-centric frameworks, such as defining key personas, mapping jobs-to-be-done (JTBD), and conducting market analysis to identify opportunities for growth, upselling, and expansion
• You have excellent verbal and written communication skills, with proven influencing techniques to align cross-functional teams and executives around product vision, strategy, and opportunities
• You balance creative problem-solving with analytical rigor, empowering teams to tackle diverse challenges while ensuring alignment with overarching business objectives like profitability, scalability, and customer lifetime value

Responsibilities

• Develop and execute the product strategy for EverTrue Core, Signal, and Mobile, treating these as a cohesive business unit with a focus on driving revenue, market share, and customer satisfaction
• Conduct in-depth market research, competitive analysis, and customer interviews to refine personas, prioritize features based on JTBD, and inform pricing and packaging decisions
• Collaborate with sales and marketing to define go-to-market plans, including positioning, messaging, and monetization strategies that optimize for business growth
• Lead cross-functional teams through the full product lifecycle—from ideation and prioritization to launch and iteration—using data and metrics to quantify success
• Monitor product performance against key business KPIs (e.g., ARR, churn, engagement), and pivot strategies as needed to achieve ambitious growth targets

Preferred Qualifications

Working experience in the Education/Non-Profit Sectors and/or have experience with Advancement or Fundraising is a nice to have

Benefits

• A base salary range of $125K - $135K
• A 2.5% bonus plan based on company performance
• We cover 80% of your premium for medical, dental, and vision insurance
• We offer a 401k match of up to 3% to support your financial future
• A remote-first environment for flexible work
• Generous paid time off throughout the year
• Investment in your professional growth and development
• Opportunities to connect with colleagues both in-person and virtually
• The unique chance to contribute to the non-profits and educational institutions you care about, aligning your work with your passions