Senior Product Manager

Summary

Join Gusto's Payroll Engine team as a Product Manager and lead the strategy, roadmap, and execution for core payroll systems. You will drive platform improvements in extensibility, observability, and developer experience. This role requires identifying critical opportunities for impact, using customer outcomes and business goals to guide prioritization. Collaborate with Engineering, Compliance, Design, Data Science, CX, Legal, and Operations teams to solve complex problems. Ensure platform investments align with customer outcomes by using data and partner input. Maintain a focus on delivering impact through thoughtful execution, advocating for long-term quality, scalability, and flexibility. Gusto offers a mission-driven culture and a high degree of impact and ownership.

Requirements

• 5+ years of product management experience, including meaningful ownership of platform or infrastructure systems in technically complex environments
• Proven track record of shipping high-scale, backend or platform products with real business and customer impact
• Strong systems thinking and product craft, with the ability to navigate ambiguity, influence without authority, and drive clarity across engineering and cross-functional teams
• Experience developing multi-year strategies, balancing flexibility and stability, and modernizing critical systems in a way that enables broader product innovation
• Comfort working in regulated or compliance-sensitive domains such as fintech, payroll, HR, or legal tech, with a deep appreciation for trust, accuracy, and risk reduction

Responsibilities

• Lead the strategy, roadmap, and execution for the core systems that power every payroll run at Gusto
• Drive platform improvements in extensibility, observability, and developer experience to help internal teams build faster and with greater confidence
• Bring clarity to complex, ambiguous problem spaces by identifying the most critical opportunities for impact
• Use customer outcomes, business goals, and technical realities to guide prioritization and ensure the team is always focused on what matters most
• Work closely with Engineering, Compliance, Design, Data Science, CX, Legal, and Operations to tackle complex, high-stakes problems in a regulated domain
• Champion platform adoption by ensuring the Payroll Engine is intuitive, flexible, and easy to build on
• Tie platform investments to customer outcomes by using data, partner input, and business context to prioritize work that improves accuracy, timeliness, and trust
• Advocate for long-term quality, scalability, and flexibility while maintaining a strong focus on delivering impact through thoughtful execution

Benefits

• Health insurance
• 401(k)s
• Remote work, flexible hours