Senior Product Manager

Summary

Join Gusto as a Product Manager and lead the long-term product strategy for our Design System and other strategic Core Experience initiatives. You will craft a holistic vision grounded in user needs, enabling internal R&D teams to build app experiences more quickly and consistently. Collaborate with Design, Engineering, and Data teams, manage dependencies, and mitigate roadblocks. Employ Design Thinking to reframe problems and incorporate user validation. Manage the system, prioritize design impact, and ship iteratively. Identify and lead new strategic initiatives, define success metrics, and communicate the system's value. This role offers high impact and ownership within a lean, mission-driven team.

Requirements

• 5+ years of direct product experience
• Demonstrated Platform experience and combination of systems thinking, user empathy, and vision-driven approach to Platform product management
• Experience driving cross-functional AI initiatives from inception
• Strong background in Design, UX, Design Systems or equivalent
• Proven track record of successfully leading complex projects from concept to launch
• Expertise in identifying and understanding patterns across interconnected systems
• Exceptional communication and interpersonal skills, with the ability to lead through influence and inspire cross-functional teams in high-stakes

Responsibilities

• Ownership : Craft a holistic vision grounded in user needs and lead the long-term product strategy for our Design System as well as additional strategic Core Experience initiatives
• North Star : Your goal is to enable internal gusto R&D teams to build end-to-end app experiences more quickly and consistently while also driving significant progress in strategic Core Experience initiatives
• Collaborate : Work closely with Design, Engineering, Data, and peer product teams to drive the roadmap forward. You’ll also manage dependencies and mitigate roadblocks that could impact the design system's development or adoption
• Problem Framing & Research : Use Design Thinking to reframe ambiguous problems and inject user-led validation early in the lifecycle
• Roadmapping & Prioritization : Manage the system like a product, prioritize design impact and add new layers of insight while sequencing work and shipping iteratively
• Innovation : Identify or take the lead on net-new strategic initiatives that need deeper innovation through systems thinking and develop concepts that lead to roadmap initiatives
• Measure & Communicate : Define success metrics that reflect adoption, usage, system health, and UX impact. You will demonstrate how the system drives org-wide value—even when that value is indirect—and advocate for its role as a core platform investment

Benefits

• Our cash compensation amount for this role is $153,000/yr to $191,000/yr in Denver & most major metro locations, and $186,000/yr to $230,000/yr for San Francisco, Seattle & New York
• We have offices in Denver, San Francisco, and New York and have remote team members across the US and Canada