Senior Product Manager

Summary

Join HubSpot's Onboarding Innovation Team (OIT) as a Product Manager to leverage AI and emerging technologies for enhancing customer onboarding experiences. You will create a shared vision and roadmap, drive alignment across teams, rapidly prototype and test new onboarding experiences, and work closely with engineering, UX, data science, and core onboarding teams. The role requires experience launching innovative or technically complex products and AI features, a technologist's curiosity, a bold approach to product development, and excellent communication skills. You will be responsible for using data to measure the impact of experiments and identifying new areas to explore. This position is located in the Eastern Time Zone of the US.

Requirements

• Experience launching innovative or technically complex products and AI features
• A technologist’s curiosity—constantly staying current with advancements in AI and emerging platforms
• A bold approach to product development, unafraid to test unconventional ideas or challenge norms
• A multidisciplinary approach to thinking, combining market, technical, and user insights to identify big opportunities
• The ability to influence and inspire cross-functional partners and fellow PMs
• A drive to deeply understand customer needs and solve for them in elegant and powerful ways
• Excellent communication, storytelling, and collaboration skills
• Experience working in fast-paced, high-autonomy environments with ambiguity and evolving priorities
• Experience using rapid prototyping or vibe coding tools to move quickly and iterate

Responsibilities

• Create a shared vision and cohesive roadmap for exploring how AI and emerging tech can reinvent onboarding for HubSpot customers
• Drive alignment, set goals, build understanding and motivate others, including cross-functional partners across the company
• Rapidly prototype and test novel onboarding experiences, using tools like Lovable, Bolt, and Replit to bring concepts to life quickly
• Work across teams to influence and inspire other Product Managers through deep knowledge of what’s possible with cutting-edge technologies
• Partner closely with engineering, UX, data science, and core onboarding teams to validate and scale ideas that show promise
• Stay on the pulse of the AI ecosystem, experimenting with new models, tools, and interfaces to uncover opportunities before they’re mainstream
• Engage directly and often with customers to understand their first impressions and barriers during onboarding
• Use data to measure the impact of your experiments and identify new areas to explore

Preferred Qualifications

Hands-on experience with AI prototyping tools like Lovable, Bolt, or Replit

Benefits

• Join a product-led culture that truly puts the customer first
• Create and advance an ambitious product strategy that’s driven by customer needs, business goals, powerful data, and global market indicators
• Partner closely with colleagues in UX and Engineering to create a high-value product that’s both powerful and easy to use
• Use your voice, share your perspective, and have a real impact based on your point of view
• Know what will lead to getting promoted, and why, thanks to clear expectations and robust career paths
• Be empowered to show up as your authentic self and choose a work style and location where you can do your best work , whether that’s at home, in an office, or a blend of the two