Senior Product Manager

Summary

Join Hubtype, a company building tools for businesses to communicate with customers on messaging apps like WhatsApp and Telegram. As a Senior Product Manager, you'll play a key role in shaping the future of customer engagement technology by defining and driving the product strategy for their Conversational Experience Platform. You'll work closely with the CTO, UX, and Data Science teams to understand customer needs, develop innovative solutions, and ensure alignment with market trends and business objectives. You'll also lead cross-functional teams through the Agile development process, conduct market research, and collaborate with various departments to ensure seamless product development and successful launches.

Requirements

• 5+ years of experience in product management, preferably in B2B SaaS or Enterprise software
• Proven track record of successfully delivering complex products, collaborating with cross-functional teams
• Strategic thinker with the ability to translate market insights and customer needs into actionable product plans
• Excellent leadership and communication skills, with the ability to inspire and influence stakeholders at all levels of the organization
• Data-driven decision-making mindset, with proficiency in leveraging analytics to drive product improvements
• Entrepreneurial spirit, embracing challenges and driving innovation in a fast-paced environment
• Bachelor's degree in computer science, engineering, business, or a related field (Master's degree is a plus)

Responsibilities

• Product strategy and vision: Define and drive the product strategy and vision for our Conversational Experience Platform, ensuring alignment with market trends, customer needs, and business objectives
• Collaboration with CTO: Work closely with our visionary CTO to shape the product roadmap, leveraging their expertise and guidance to make impactful decisions
• Agile product development: Lead cross-functional teams through the Agile development process, including sprint planning, backlog prioritization, and timely delivery of high-quality product releases
• Customer-centric approach: Deeply understand our B2B Enterprise customers, their pain points, and use that knowledge to deliver innovative solutions that exceed their expectations
• Market analysis: Conduct comprehensive market research and competitive analysis to identify market opportunities, emerging trends, and potential areas for differentiation
• Product roadmap and prioritization: Develop and communicate a compelling product roadmap, making data-driven decisions on feature prioritization to drive customer value and business impact
• Collaboration and communication: Foster strong collaboration with engineering, design, sales, and customer success teams to ensure seamless coordination and alignment throughout the product development lifecycle
• User experience focus: Advocate for exceptional user experiences, leveraging user research, feedback, and data analytics to drive continuous improvements
• Product launches: Collaborate with marketing, sales, and customer success teams to successfully launch new features and drive adoption in the B2B Enterprise market

Preferred Qualifications

Strong background in Conversational AI, chatbot technologies, or customer experience management is highly desired

Benefits

• A role where you'll have lots of room to shine
• Working with amazing people from all over the world, with different cultures, experiences and knowledge
• 29 days of holiday per year, plus national holidays
• Fully remote policy and very flexible working – we trust you to get the work done
• 10% personal growth time. At Hubtype you’re expected to dedicate 10% of your time to self-improvement in the way you think it’s best for you. Whether it’s through online courses, side projects or reading books, that’s up to you
• Attractive Benefits & Perks Plan, centered in Learning&Development
• Workstation budget for make great work happen at home