Senior Product Manager

Summary

Join Included Health and help raise the standard of healthcare for everyone! As a Senior Product Manager, you will define product vision, strategy, and roadmap, collaborating with cross-functional teams to prioritize features and ship products. You will deeply understand user needs, partner with go-to-market teams, and create measures to optimize impact. You will develop expertise in the healthcare system and collaborate with other product managers. This role offers the opportunity to transform how millions experience healthcare. The ideal candidate has 5+ years of experience as a Product Manager and a passion for improving healthcare access and affordability.

Requirements

• 5+ years of experience as a Product Manager
• Comfortable using a combination of data, user research, and market research to deeply understand problems and generate insights that point towards differentiated solutions
• Successfully pitched a new product or business to your company, resulting in increased revenue / scale / impact
• Strong product sense – you know what makes products great and why those things work
• Love understanding complex systems (such as healthcare!) and aren’t afraid of going deep to build expertise
• Make it a habit to define success for your products quantitatively, and using data-driven experimentation in order to iterate your way towards those success criteria
• Equally comfortable sketching out design ideas to illustrate an idea, writing SQL queries in order to understand your product better, and putting together a business case for a CEO
• Deep empathy for users, and keep the patient and their needs at the center of the product
• Possess excellent written, verbal communication, and presentation skills
• Previous experience building products for consumers (healthcare experience is not required!)
• Believe that the way that people receive healthcare can and should be better
• Prompt and regular attendance at assigned work location
• Ability to remain seated in a stationary position for prolonged periods
• Requires eye-hand coordination and manual dexterity sufficient to operate keyboard, computer and other office-related equipment
• No heavy lifting is expected, though occasional exertion of about 20 lbs. of force (e.g., lifting a computer / laptop) may be required
• Ability to interact with leadership, employees, and members in an appropriate manner

Responsibilities

• Define the product vision, strategy, roadmap, and prioritization for both existing and yet-to-be-developed products and features
• Work closely with design, engineering, data science, clinicians, and other cross-functional partners to prioritize features and ship products across the full product lifecycle from idea, research, design, specification, metrics definition, development, launch and beyond
• Understand and analyze user/customer needs deeply using both quantitative and qualitative tactics
• Partner with go-to-market teams to design and prioritize solutions that simultaneously address member problems, increase healthcare access, and reduce costs for members and customers
• Create and implement measures to help quantify and optimize the impact on members and customers. Use these measures to help the team prioritize their work
• Develop expertise in how the healthcare system works and become an authority both internally and to customers for how to tackle key problems members face
• Collaborate with other product managers to deliver cohesive, robust experiences
• Transform the way that millions of people experience healthcare

Benefits

• Remote-first culture
• 401(k) savings plan through Fidelity
• Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)
• Full suite of Included Health telemedicine (e.g. behavioral health, urgent care, etc.) and health care navigation products and services offered at no cost for employees and dependents
• Generous Paid Time Off ("PTO") and Discretionary Time Off (“DTO”)
• 12 weeks of 100% Paid Parental leave
• Up to $25,000 Fertility and Family Building Benefit
• Compassionate Leave (paid leave for employees who experience a failed pregnancy, surrogacy, adoption or fertility treatment)
• 11 Holidays Paid with one Floating Paid Holiday
• Work-From-Home reimbursement to support team collaboration and effective home office work
• 24 hours of Paid Volunteer Time Off (“VTO”) Per Year to Volunteer with Charitable Organizations