Senior Product Manager

Summary

Join JOOR, a leading digital wholesale management platform, as a Senior Product Manager and contribute to our continued success in the fashion industry. Based remotely within the Eastern Time Zone of the US, you will collaborate with cross-functional teams to develop and execute product strategies. You will leverage data-driven insights to inform product decisions, ensuring a seamless user experience. This role requires a proven track record in product management within a SaaS environment, strong communication skills, and the ability to manage multiple projects simultaneously. JOOR offers a competitive salary, comprehensive benefits, and opportunities for professional growth. We are seeking a highly collaborative and empathetic individual who can effectively communicate product vision and value to stakeholders.

Requirements

• 6+ years of relevant product management experience with a SaaS technology platform, ideally B2B but B2C experience also considered
• Proven experience conducting user research including user interviews and using collected data to inform decision making
• Understands of the landscape of problems and quickly zeros in on the best strategy to achieve business outcomes
• Excellent Storyteller
• Demonstrates expertise in a variety of product discovery techniques
• Looks beyond the obvious and doesn't stop at the first solution
• Makes choices about priorities that clearly demonstrate an understanding of the business goals, market demand and user needs
• Ability to measure product health and use data to inform prioritization decisions, to ensure product quality and service levels, and meet defined goals and success metrics
• Can effectively cope with change and can shift gears comfortably
• Confidence to make decisions in situations of ambiguity

Responsibilities

• Work closely with cross functional team of stakeholders, end-users, engineers, UX designers and product leaders to help develop a product strategy
• Become the expert for the applications you work on, demonstrating mastery with an understanding of gaps that inform their near-term product roadmap and contribute to long-term strategy
• Employ a variety of product discovery methods to collect quantitative and qualitative data to inform product priorities and decisions
• Translate insights from product discovery methods into hypotheses with a working iterative plan to identify the right solution to move the needle for customers
• Define features and requirements for projects, manage project plans, and execute product release strategies, ensuring the readiness of the various business partners
• Capable of communicating the vision and value of a project while obtaining alignment with stakeholders, aligning team and partners on goals and definition of success
• Iterate and deliver on projects for the roadmap while also prioritizing various maintenance and modernization efforts in partnership with engineering to ensure stability and performance
• Tracks industry trends, solutions, competitive offerings to ensure JOOR is leveraging the most useful and modern technologies
• Understand tradeoffs in technical choices and make decisions incorporating them
• Manage expectations by understanding when initiatives are at risk and proactively communicating
• The product manager will take into consideration a holistic view of the customer's interactions across the customer journey in order to deliver delightful, frictionless and consistent interactions

Preferred Qualifications

Experience of Pendo is beneficial, but not essential

Benefits

• Medical, Dental, Vision and 401k plans
• Flexible “My Time” policy - We want you at your best!
• Opportunities for growth and development through various internal initiatives
• Transparency into the state of our business via monthly all-hands meetings, showcasing the company’s performance in relation to revenue and growth