Senior Product Manager

Summary

Join LastPass as a Senior Product Manager, Commerce and lead the strategy, roadmap, and optimization of all purchase, upgrade, and renewal flows. Partner with cross-functional teams to create seamless buying experiences for LastPass's omni-channel customer base, driving measurable annual recurring revenue (ARR) while maintaining security and customer trust. You will set the commerce roadmap, lead cross-functional resources, drive experimentation and monetization, manage the product catalog, pricing, and packaging, and own key commerce KPIs. Continuously assess market trends and emerging payment technologies. This remote-first position requires collaboration with globally distributed teams and ideally aligns with EST or CST hours.

Requirements

• Product management experience in SaaS, subscription e-commerce or fintech, owning high-traffic checkout/billing flows with proven revenue impact
• Hands-on expertise with Zuora billing (or similar), payment gateways (e.g. CyberSource), and payment optimization strategies
• Demonstrated mastery of A/B testing
• Track record of working with Agile teams, crafting crisp epics & user stories, and shipping securely in regulated environments
• Exceptional storytelling and stakeholder-management skills; comfort presenting KPIs and trade-offs to the C-suite
• Strong collaboration and communication skills, with the ability to align cross-functional teams on priorities and deliverables
• Proven ability to drive automation and process improvement within billing and revenue systems to support scalability and digital transformation

Responsibilities

• Set and own the commerce roadmap—balancing high-impact quick wins in current eco-system with the long-term tech-stack system build
• Lead cross-functional resources to ship secure, high-performance checkout experiences that scale globally
• Drive experimentation & monetization—run a robust A/B pipeline, personalization tests and funnel analytics to lift conversion, trial-to-paid and payment-success rates
• Steward catalog, pricing & packaging in Zuora, to translate business goals into a product-led growth strategy that will propel the company well into the future
• Own commerce KPIs—CVR, AOV, payment success, ARR uplift—and translate insights into action plans
• Collaborate with the Commerce & FinTech PMs/POs, foster a culture of continuous improvement enabling rapid go-to-market launches
• Continuously assess market trends and emerging payment technologies to keep LastPass at the forefront of digital commerce innovation

Preferred Qualifications

• Background in computer science, product development or equivalent SaaS delivery
• Previous experience at companies known for exceptional product-led growth

Benefits

• Competitive compensation
• Flexible Paid Time Off policies , including but not limited to: Quarterly Self-Care Days (4 extra paid days off annually) and Volunteer Days
• Generous parental leave
• Comprehensive health coverage , including dependents
• Home office setup support
• LastPass Families free account for up to 5 members
• Continuous learning and development opportunities , including an annual learning stipend to invest in your growth
• Peer-to-peer recognition through Motivosity
• Employee Assistance Program for well-being support
• Remote work stipend to support your home office needs
• Short-Term or Remote-Centric Work Arrangements for added flexibility