Senior Product Manager

Summary

Join League, a platform technology company powering next-generation healthcare consumer experiences, as an Apps and Solutions (A&S) Senior Product Manager. This customer-facing role is crucial in defining the long-term strategy and roadmaps of complex applications. You will build and maintain strong relationships with client leaders, ensuring smooth implementations and feature delivery. Responsibilities include managing strategic customer roadmaps, developing client relationships, running product discovery, serving as a subject matter expert, prioritizing backlogs, defining requirements for custom features, monitoring application performance, and partnering with Customer Success. The ideal candidate possesses 5+ years of product management or healthcare digital consulting experience, strong client management skills, and agile development expertise. League offers comprehensive health benefits, a bonus program, employee stock options, unlimited paid time off, spending accounts, wellness days, growth opportunities, a mentorship program, and flexible work arrangements.

Requirements

• 5+ Years of Product Management or health care digital consulting experience
• Expert level feature solutioning that includes soliciting internal and external stakeholder feedback — ensuring requirements are accurately captured, communication is clear, and expectations properly managed
• Strong client management skills with experience balancing client requests with organizational goals
• Experience working with large engineering teams of different types including SI’s
• Experience working at a platform company, or on the implementation of platforms
• Agile development expertise - Believe in tightening every feedback loop regarding the product (e.g. release often, release early, talk to customers, Minimal Marketable Product, etc.)
• Experience working with large corporate clients and communicating with corporate leaders
• Demonstrated problem-solving skills and business acumen required
• Ability to quickly learn and gain proficiency in areas with limited experience
• You thrive in a fast paced environment where priorities rapidly shift and needs often compete

Responsibilities

• Manage the roadmap for strategic customers, identifying opportunities to create new capabilities or optimizations of existing capabilities
• Develop the client relationship via offering, educating and delivering League solutions and understanding and promoting the client’s vision and needs within League
• Run product discovery, compile product requirements, and solicit engineering feedback to create solution definitions that are strategic and compelling
• Serve as a subject matter expert on the League platform capabilities
• Proactively manage and prioritize the backlog of enhancements Communicating effectively and clearly articulating trade-offs to internal and external leadership
• Define requirements and value proposition of custom features and complex capability deployments
• Define requirements and value proposition of custom features and complex capability deployments
• Monitor application performance and identify opportunities to create more value and exceed our goals
• Partner with Customer Success to be the primary Product Management point of contact with our customer
• Compliance with Information Security Policies
• Compliance with League’s secure coding practice
• Responsibility and accountability for executing League's policies and procedures
• Notification of HR, Legal, Compliance & Security of any incidents, breaches or policy violations

Preferred Qualifications

Experience with the healthcare payer market is preferred

Benefits

• Comprehensive Health Benefits: We prioritize your well-being with complete medical, dental, and vision coverage
• Bonus Program: Be rewarded for your contributions with our performance-based bonus program
• Employee Stock Option Program: Become an owner and share in our success through our stock option program
• Unlimited Paid Time Off: Take the time you need to recharge and maintain a healthy work-life balance
• Spending Accounts: Manage your healthcare and dependent care expenses with tax-advantaged spending accounts
• Wellness Days: Prioritize your mental and physical health with dedicated wellness days throughout the year
• Growth Opportunities: We invest in your future with abundant opportunities for professional development and advancement
• Mentorship Program: Benefit from guidance and support from experienced leaders in your field
• Flexible Ways of Working: Enjoy the freedom to work in a way that suits your life and boosts your productivity