Senior Product Manager

Summary

Join Lightspeed as a Senior Product Manager and contribute to the development of products that shape the wholesale buying industry. You will be responsible for crafting feature definitions, prioritizing the team's backlog, creating product delivery plans, gathering customer insights, and collaborating with Go-to-Market teams for successful product launches. This role requires a Bachelor's degree, 5+ years of experience in product management, proficiency in leading cross-team projects, expertise in Agile/Scrum product development, and strong communication skills. Lightspeed offers a flexible work culture, opportunities for career growth, and a range of benefits including equity scheme, flexible paid time off, extended healthcare, health and wellness benefit, paid parental leave, and mental health support.

Requirements

• Bachelor’s degree in business, economics or a similar field
• 5+ years of experience in product management, product development or similar roles
• Proficiency in leading and managing cross-team projects and goals
• Expertise in product management and Agile/Scrum product development life cycles, as well as building and delivering high-quality software on time
• Ability to lead client discovery, solutioning and alignment conversations
• Understanding of product strategy development and roadmapping tools
• Experience with market research tools and techniques

Responsibilities

• Crafting feature and scope definitions that balance customer, business and implementation perspectives
• Crafting feature and scope definitions that balance customer, business and implementation perspectives
• Constantly prioritizing the team’s backlog of work
• Creating easily understood product delivery plans and requirements in collaboration with technical and design team members
• Driving implementation and execution of the team’s roadmap
• Gathering insights from our existing customer base, internal stakeholders, and market trends to help shape product direction
• Contributing and evaluating new product concepts for consideration in future roadmap plans
• Collaborating with Go-to-Market teams to coordinate successful product launches
• Defining and reporting on product success
• Clearly communicating the value delivery to different audiences, adjusting level of detail and messaging as needed
• Building trusted relationship and stakeholder management, both internally and externally
• Becoming the Product SME for the product offerings you own
• Contributing as part of the wider team to achieve organizational objectives even if this means doing things that aren’t strictly within the scope of your role

Preferred Qualifications

• Understanding of SMB or enterprise wholesale between merchants and brands/suppliers
• Retail and eCommerce industry experience
• Ability to create and execute product strategies and strategic vision

Benefits

• Lots of autonomy, flexible work culture and the option of fully remote work
• Genuine career opportunities in a company that’s creating new jobs every day
• Opportunity to make a difference; help merchants grow their businesses and become more successful by creating or improving products and addressing customer feedback
• Work in a team big enough for growth but lean enough to make a real impact
• Development of very high traffic products, used at the global scale
• Opportunities to learn and expand your skill set
• Become a valued part of the diverse and inclusive Lightspeed family
• Lightspeed equity scheme (we are all owners)
• Flexible paid time off policy
• Extended Healthcare benefits
• Health and wellness benefit of $500 per year
• Paid leave and assistance for new parents
• Mental health online platform and counseling & coaching services
• Volunteer day