Senior Product Manager

Summary

Join Method, a global design and engineering consultancy, as a Senior Product Manager and lead cross-functional teams in delivering innovative digital solutions. You will act as a primary client consultant, product strategist, and project coordinator, working with C-suite clients to define and deliver impactful digital strategies. Responsibilities include driving client value throughout the product lifecycle, leading project teams, consulting with clients on strategic objectives, and conducting user research. You will also collaborate with internal teams on design, development, and testing, ensuring solutions meet business requirements and delight users. The role requires 5+ years of relevant experience, fluency in English and Spanish, and a strong understanding of UX/UI best practices and Agile principles. Travel is required (up to 15%).

Requirements

• 5+ years of relevant consulting, digital agency, or industry experience in user experience, digital strategy, or product management
• Understands and has knowledge of UX/UI best practices
• Experience leading and collaborating with cross-functional teams of designers and engineers
• Thorough understanding of Agile principles, client relationship management, and software development methodologies
• Ability to quickly grasp and solve complex business problems
• Excellent oral and written communication skills, including presentation and workshop facilitation
• Fluency in both English and Spanish is required, as the role involves working with global teams and local stakeholders
• Strong business acumen, technical aptitude, and executive voice
• Excellent planning and organizational skills with the ability to prioritize and negotiate
• Ability to quickly learn and adapt to new projects with minimal supervision
• The candidate should be living and working within Mexico

Responsibilities

• Drive client value through all aspects of the product lifecycle from product ideation to product definition to product delivery, acting as a lead product consultant including but not limited to
• Lead the project team to deliver solutions that meet business requirements and delight users
• Consult with clients to understand and convey strategic business objectives
• Influence stakeholders and help guide conversations to desired outcomes
• Evaluate end-users needs through interviews and ethnography
• Translate business and user needs into user flows, feature maps, user stories, etc
• Design, coordinate, and facilitate workshops including design thinking, empathy building, and ideation
• Support the creation of omnichannel Journey Maps, Experience Maps, and Service Blueprints to create an understanding of customer experiences
• Demonstrate competency in all core product capabilities with internal teams and clients including
• Stakeholder Interviews and Research
• Customer/User Research & Testing
• Stakeholder/User Workshop Facilitation
• Market Landscape & Build vs Buy Analysis
• Flow, Feature, & Requirements Definition
• Product Roadmapping & Prioritization
• Deployment, Go to Market, & Change Management Strategy
• Partner with the Business Development team to craft proposal responses and contribute to scoping work
• Collaborate with developers to determine the feasibility of requirements and prioritize recommendations to facilitate decision-making
• Partner with designers and developers to create testable concepts to validate hypotheses and solve for high-impact opportunities or optimize existing experiences

Benefits

• Continuing education opportunities
• Paid time off and work-from-home policies
• Complementary private medical and dental coverage
• Fondo de ahorro
• Life insurance
• Health and wellness programs
• Parental leave
• Additional benefits include: IMSS, Aguinaldo, food vouchers