Senior Product Manager

Summary

Join Oportun's Product Analytics team as a Manager, Product Analytics and play a critical role in driving the growth of our personal loans business and product strategy. You will leverage multiple data sources, develop a deep understanding of our various products, and use analytical rigor to make product feature recommendations. This role requires in-depth data analysis, market research, collaboration with various teams, A/B testing, and creating performance reports. You will contribute to improving customer experience and conversion while controlling for risk and fraud. This highly visible role offers the opportunity to make a meaningful impact on broadening access to Oportun’s affordable and credit building loans in a fast-paced organization.

Requirements

• Bachelor's degree in a relevant field (e.g., Business, Economics, Statistics, Data Science)
• 5+ years of experience working as a business/product analyst
• Strong analytical skills with the ability to use data to drive strategic decision-making
• Proficiency in data analysis tools and languages (e.g., SQL, Python, R) and data visualization tools (e.g., Tableau, Domo, Power BI)
• Excellent communication and presentation skills to convey complex data insights to both technical and non-technical stakeholders
• Strong problem-solving skills and the ability to work collaboratively in a cross-functional team environment

Responsibilities

• Perform in-depth data analysis to identify trends, opportunities, and areas for improvement related to Oportun's financial products
• Stay updated on industry trends and customer needs, providing insights and recommendations for product enhancements
• Collaborate with product managers, engineers, and designers to contribute to the development and improvement of financial products
• Plan, execute, and analyze A/B tests to evaluate the performance of product changes and optimize features
• Leverage customer feedback, surveys, and research to understand user behavior, preferences, and pain points
• Create and maintain detailed reports and dashboards to track product performance and KPIs
• Analyze competitors' products and strategies to identify opportunities for Oportun's product differentiation
• Work closely with various teams, including marketing, compliance, and operations, to align product strategies with business goals
• Document findings, insights, and recommendations for product enhancements and communicate them effectively to stakeholders

Preferred Qualifications

• Knowledge of A/B testing and user experience (UX) principles is a plus
• Familiarity with financial products and services is a huge plus