πUnited States
Senior Product Manager
closed
Plivo
πRemote - India
Summary
Join Plivo, a cloud communications platform, as a Product Manager to drive business growth and customer engagement. The ideal candidate will have experience in product management, technical problem-solving, and communication skills.
Requirements
- Bachelor's degree in Computer Science, Finance, Economics, or related discipline
- Minimum 4 years of experience dealing with technical problem solutions as a product manager
- Proven track record for building, launching, and maintaining high-scale, successful products
- Excellent communication and presentation skills Γ’ written and verbal
- Innovative, entrepreneurial, confident, and ability to multitask
- Tech-savvy and loves to stay on top of industry trends
Responsibilities
- Understand business needs and critical capabilities when building end-to-end customer experiences
- Ability to work mostly independently, with some guidance, to create actionable insights
- Ability to work with multiple sets of engineering teams in an agile environment
- Ability to work with highly cross-functional, global, diverse stakeholders
- Understand business-centric measurements & strategies and echo relevant product/execution strategies
- Understand the messaging industry
- Ability to manage a team and guide them into result-driven actionable items
- Ability to work with large amounts of data: facts, figures, and number crunching
- Ability to put yourself in the shoes of the customers to understand unique needs, pain points, and desires
- Product feature analysis, result-driven planning, and execution through the entire product lifecycle
- Gathering and prioritizing product requirements, requirement analysis, working with development teams as a product owner to lead implementation using agile methodology
- Managing a team of analysts and guiding them into result-driven actionable items
- Effectively collaborate with customers and carrier partners to deliver best-in-class experiences
- Communicate product road map, project status, and issues to accounting operations, executive management, and other stakeholders, as necessary
- Engage closely with engineering and architecture in Agile methodology to help determine the best technical implementation/design while balancing time-to-market needs
- Partner with cross-functional teams at Plivo and external partners to design, build, launch, and market new features
- Use analytics, market research, usability studies, and competitive analysis to drive decision making
- Define and proactively monitor key performance metrics to support and inform product decisions
- Engage in problem-solving with BA to determine trends and root causes
- Partner with Customer Support teams in solving pain points for our users
- Partner with Legal, Privacy, Risk, and Compliance teams to ensure the products we deliver are within regulatory boundaries
Benefits
- Remote First Culture
- Home office Infra Allowance
- Industry-leading compensation and benefits
- Premium Healthcare/Wellness benefits for Employee and Family
- Open culture and working with a young and dynamic team
- Career advancement opportunities
- Generous vacation policy leading to great work life balance
This job is filled or no longer available
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