Senior Product Manager

closed
Plivo Logo

Plivo

πŸ“Remote - India

Summary

Join Plivo, a cloud communications platform, as a Product Manager to drive business growth and customer engagement. The ideal candidate will have experience in product management, technical problem-solving, and communication skills.

Requirements

  • Bachelor's degree in Computer Science, Finance, Economics, or related discipline
  • Minimum 4 years of experience dealing with technical problem solutions as a product manager
  • Proven track record for building, launching, and maintaining high-scale, successful products
  • Excellent communication and presentation skills Γ’ written and verbal
  • Innovative, entrepreneurial, confident, and ability to multitask
  • Tech-savvy and loves to stay on top of industry trends

Responsibilities

  • Understand business needs and critical capabilities when building end-to-end customer experiences
  • Ability to work mostly independently, with some guidance, to create actionable insights
  • Ability to work with multiple sets of engineering teams in an agile environment
  • Ability to work with highly cross-functional, global, diverse stakeholders
  • Understand business-centric measurements & strategies and echo relevant product/execution strategies
  • Understand the messaging industry
  • Ability to manage a team and guide them into result-driven actionable items
  • Ability to work with large amounts of data: facts, figures, and number crunching
  • Ability to put yourself in the shoes of the customers to understand unique needs, pain points, and desires
  • Product feature analysis, result-driven planning, and execution through the entire product lifecycle
  • Gathering and prioritizing product requirements, requirement analysis, working with development teams as a product owner to lead implementation using agile methodology
  • Managing a team of analysts and guiding them into result-driven actionable items
  • Effectively collaborate with customers and carrier partners to deliver best-in-class experiences
  • Communicate product road map, project status, and issues to accounting operations, executive management, and other stakeholders, as necessary
  • Engage closely with engineering and architecture in Agile methodology to help determine the best technical implementation/design while balancing time-to-market needs
  • Partner with cross-functional teams at Plivo and external partners to design, build, launch, and market new features
  • Use analytics, market research, usability studies, and competitive analysis to drive decision making
  • Define and proactively monitor key performance metrics to support and inform product decisions
  • Engage in problem-solving with BA to determine trends and root causes
  • Partner with Customer Support teams in solving pain points for our users
  • Partner with Legal, Privacy, Risk, and Compliance teams to ensure the products we deliver are within regulatory boundaries

Benefits

  • Remote First Culture
  • Home office Infra Allowance
  • Industry-leading compensation and benefits
  • Premium Healthcare/Wellness benefits for Employee and Family
  • Open culture and working with a young and dynamic team
  • Career advancement opportunities
  • Generous vacation policy leading to great work life balance
This job is filled or no longer available

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