Senior Product Manager

Summary

Join Sidecar Health, a company redefining health insurance, and help scale and automate claims processes while improving member experience. As Director of Product Management, you will design AI-powered systems and user experiences, map member healthcare journeys, leverage data for seamless information delivery, and analyze user behavior to optimize performance. You will partner with cross-functional teams, lead a product pod, contribute to process improvements, and ensure regulatory compliance. This role requires strong AI expertise, Agile experience, and exceptional communication skills. Sidecar Health offers competitive salary, bonus, equity, comprehensive benefits, 401k, paid time off, and the opportunity to impact healthcare transformation.

Requirements

• 5+ years of experience in product management building delightful consumer products
• Bachelor’s or Master’s degree in Computer Science, Information Systems, Business Administration, or a related field
• Expertise in designing and building intuitive user experiences, with a strong sense of design and usability
• Experience building effective and trustworthy generative AI products and understanding how this changes the development process
• Use of AI tools to explore ideas and accelerate the design and requirements process
• Deep understanding of Agile development methodology and experience leading cross-functional teams
• Strong analytical, troubleshooting, and problem-solving skills
• Proficiency in SQL for independent data analysis and investigation
• Ability to break complex problems into iterative releases for faster value delivery
• Skilled at translating technical requirements for a non-technical business audience
• Exceptional communication and leadership abilities, with a talent for structuring ambiguity and influencing stakeholders

Responsibilities

• Design AI-powered systems and user experiences that help members find cost-effective, high-quality care across various healthcare types and locations
• Map and understand different member healthcare journeys, supporting them through customization and personalization
• Identify and leverage data relationships to provide seamless, relevant information to members
• Analyze user behavior and site usage data to optimize performance and prioritize projects
• Partner with cross-functional teams to scope projects, define iterative releases, and execute complex initiatives from ideation through launch
• Lead a cross-functional pod of engineers and product designers to deliver roadmap-aligned features
• Contribute to process improvements, documentation, and overall operational efficiency within the product team
• Ensure our systems stay up to date and compliant with evolving insurance regulations

Preferred Qualifications

Experience in a fast-paced, growth-stage startup environment preferred; healthcare or insurance industry experience is a plus

Benefits

• Competitive salary, bonus opportunity, and equity package
• Comprehensive Medical, Dental, and Vision benefits
• A 401k retirement plan
• Paid vacation and company holidays
• Opportunity to make an impact at a rapidly growing mission-driven company transforming healthcare in the U.S