Senior Product Manager

Summary

Join SimplePractice as a Sr. Product Manager, Practice Workflow Automation to revolutionize private practice operations. You will analyze administrative workflows, identify key needs, and develop solutions to reduce administrative burdens, offer actionable insights, and improve team collaboration. This role requires a deep understanding of AI/ML technologies and the ability to bridge technology and practice management. You will own the product roadmap, collaborate with cross-functional teams, and use data-driven insights to enhance the product. Success demands strong analytical and communication skills, along with a passion for creating exceptional customer experiences. The position offers a competitive salary and benefits package.

Requirements

• 6+ years of product management experience including strategic product vision and zero to one product development
• A proven track record of scaling and iterating on features based on user data and market insights
• Demonstrated success in bringing AI/ML-powered solutions to customers
• Exceptional communication and collaboration skills. You can inspire and motivate cross-functional teams to achieve ambitious goals
• Strong analytical and problem-solving skills, with the ability to use data to inform decisions
• A passionate advocate for your product with an infectious enthusiasm for building something truly remarkable to surprise and delight customers

Responsibilities

• Own the vision and roadmap for workflow automation features. You'll drive the why behind the product, defining the user experience, setting priorities, and charting the course to success
• Deeply understand the administrative and management workflows within private practice. You’ll use this understanding to devise new functionality that simplifies the management aspect of running a practice, so that clinicians can spend more time delivering care
• Use market, competitive, and operational data to identify emerging trends in technology, opportunities for product enhancements, growth, and adding customer value
• Deeply understand customers, their needs, and ensure products deliver exceptional value
• Champion collaboration. You'll work closely with engineers, designers, marketers, and other stakeholders to turn your vision into reality
• Roll up your sleeves and get things done. You're not afraid to dive into the details, experiment, and iterate quickly
• Closely monitor product performance through key metrics, analytics, and customer feedback. Use data-driven insights to make informed decisions and drive continuous improvement

Preferred Qualifications

Experience in the SaaS industry is a plus

Benefits

• Medical, dental, vision, life & disability insurance
• 401(k) plan with company match
• Flexible Time Off (FTO), wellbeing days, paid holidays, and summer Fridays
• Mental health resources
• Paid parental leave & Backup Care
• Tuition reimbursement
• Employee Resource Groups (ERGs)