Senior Product Manager

Summary

Join Steer, a leader in automotive repair software, as a Senior Product Manager to build innovative solutions and drive business growth. You will develop and communicate product strategy, build and maintain the product roadmap, lead cross-functional teams, conduct market research, and collaborate with customers and partners. This high-visibility role requires 5+ years of product management experience in Enterprise or SaaS, a relevant undergraduate degree or equivalent experience, and strong communication and analytical skills. The position is mostly remote, with monthly meetings in Waltham, MA. Steer offers a comprehensive benefits package including health, dental, and vision insurance; 401k; flexible PTO; parental leave; and a learning stipend.

Requirements

• 5 years of product management experience with Enterprise or SaaS, delivering end-to-end products from ideation to launch
• Undergraduate degree (Computer Science, Business, Economics, Marketing, or similar) or equivalent experience
• Usability/UI optimization experience
• Consistent track record of delivering products with global, cross-functional teams - engineering, design, sales, marketing and partnerships
• Excellent communication and storytelling skills to communicate sophisticated topics to diverse set of both technical and business collaborators
• Analytical skills to make data-driven decisions (e.g. analyze product usage)
• Obsessed with detail, have good logical, sound analytical and numerical capabilities
• Ability to modify approach as per changing stakeholders, conditions, circumstances and feedback
• You consistently view things from the user's perspective and are always striving to improve in this area

Responsibilities

• Develop and communicate a clear product strategy that aligns with your squad’s goals and objectives
• Build and maintain a product roadmap that outlines the product's development journey and milestones from conception to launch
• Lead and encourage cross-functional teams, including engineers, designers, marketers, sales, and customer success to build and launch high-quality solutions
• Conduct market research and analysis to find opportunities, trends, and customer needs
• Talk with customers on an ongoing basis to maintain a deep understanding of their needs and preferences
• Drive a tailored and business value-aligned technology evaluation process, driving real growth and CX improvements
• Collaborate closely with prospects, channel partners, our sales and customer success teams to deliver solutions and channel feedback to inform and improve the product
• Champion creative solutions to build a process and partnership that is grounded in customer empathy, and product best practices in a high-paced start-up environment

Preferred Qualifications

• SaaS experience
• Experience working with small business owners
• Pendo experience or similar
• Tableau, PowerBI, or similar
• SQL skills

Benefits

• Health, Dental & Vision Insurance
• HSA and FSA options
• 401k
• Flexible PTO with 15 days minimum per year
• Health days
• Generous Parental Leave
• Learning Stipend
• WFH Equipment
• Chance to work with the latest technology
• A collaborative and innovative work culture
• Opportunities for career growth and development