Remote Senior Product Manager

Summary

The job is for a Senior Product Manager at Vonage API Communications Group focusing on Numbers services. The role involves expanding and enhancing the Numbers services, conducting requirement analyses, defining strategic visions, and assuming project management responsibilities. Required qualifications include previous experience in working with engineers to identify and implement fraud and compliance fixes and solutions, strong knowledge in data protection and compliance, security-oriented cloud services, fraud vector analytics, and threat detection and prevention, minimum 3 years of Product or Operational Management experience, understanding of databases (MySQL), SQL queries and data schemas, in-depth knowledge of telecom industry’s compliance and regulations, and a minimum of 3 years experience in a relevant sector and function. Desired qualifications include a Computer Science degree or similar technical qualification, excellent knowledge of reporting procedures and record keeping, methodical and diligent planning abilities, an analytical mind, certified compliance professional is a plus, experience with Agile methodologies & tools (e.g. Scrum, Kanban), experience using Jira, Confluence and project management tools, ability to work with data in formats such as CSV, XML, JSON, etc.

Requirements

• Previous experience of working with engineers to identify and implement fraud and compliance fixes and solutions
• Strong knowledge in data protection and compliance, security-oriented cloud services, fraud vector analytics, and threat detection and prevention
• Proven experience working as a business subject matter expert or in a technical capacity within fraud & regulations
• Minimum 3 years experience in a relevant sector and function
• Minimum 3 years of Product or Operational Management experience
• Understanding of databases (MySQL), SQL queries and data schemas
• In-depth knowledge of telecom industry’s compliance and regulations

Responsibilities

• Facilitate the expansion of Vonage’s Numbers services, collaborating closely with engineering teams within Vonage to enhance and expand our industry-leading Numbers services to meet evolving demands
• Conduct comprehensive requirement analyses to ensure the scalability of our routing platform aligns with anticipated needs over the next 3-5 years
• Innovate and devise novel solutions to address scalability challenges
• Establish the strategic vision and roadmap for our Numbers services, harmonizing with other product managers and overarching business objectives
• Define the strategic vision and roadmap for our Numbering plan, ensuring alignment with other product managers and overarching business goals
• Define the strategic vision and roadmap for our Lookup services, aligning with other product managers and broader business requirements
• Assume Project Management responsibilities for cross-functional development initiatives and readiness for market deployment

Preferred Qualifications

• Computer Science degree or similar technical qualification or BSc/BA in law, finance, business administration or related field
• Excellent knowledge of reporting procedures and record keeping
• Methodical and diligent with outstanding planning abilities
• An analytical mind able to “see” the complexities of procedures and regulations
• Certified compliance professional is a plus
• Experience with Agile methodologies & tools (e.g. Scrum, Kanban)
• Experience using Jira, Confluence and project management tools
• Able to work with data in formats such as CSV, XML, JSON, etc

Benefits

• Competitive pay
• Unlimited discretionary time off
• Tuition reimbursement