Vonage is hiring a
Senior Product Manager, Remote - Poland

Summary

The job is for a Compliance and Regulatory expert in the Vonage API Communications Group, responsible for managing compliance and regulatory requirements across all products. The role involves owning the strategy of the Vonage Compliance roadmap, delivering regulatory changes, creating and managing processes to manage regulatory requests, and assisting with identifying solutions to address regulatory, compliance or privacy requirements.

Requirements

• Strong knowledge and experience in areas including regulations, KYC, and Data Sovereignty, Cloud Security
• Previous experience of working with engineers to identify and implement regulatory and compliance fixes and solutions
• Strong knowledge in data protection and compliance, security-oriented cloud services, fraud vector analytics, and threat detection and prevention
• Proven experience working as a business subject matter expert or in a technical capacity within compliance & regulations
• Minimum 05+ years experience. in a relevant sector and function
• Minimum 05+ years of Product or Operational Management experience
• Experience in working for or with regulators either directly or via industry bodies, telcos or cloud industries

Responsibilities

• Own the strategy of Vonage Compliance roadmap by working with Carrier, Security, Legal, and individual Product Managers to provide solutions and manage delivery
• Own and deliver the roadmap, with individual Product Managers, key regulatory changes such as Stir/Shaken, 10DLC (over channels such as voice or SMS) and backend systems such as KYC
• Create and manage the processes to manage regulatory requests across the business with communications working coordinating with individual Product Managers with delivery
• Assist with identifying solutions to address regulatory, compliance or privacy requirements
• Design and monitor control systems to deal with violations of legal rules and internal policies

Preferred Qualifications

• Excellent knowledge of reporting procedures and record keeping
• Methodical and diligent with outstanding planning abilities
• An analytical mind able to ‘see’ the complexities of procedures and regulations

Benefits

• Certified compliance professional is a plus
• Experience with Agile methodologies & tools (e.g. Scrum, Kanban)
• Experience using Jira, Confluence and project management tools
• Experience of working with API based services
• Able to work with data in formats such as CSV, XML, JSON, etc