Senior Product Manager

Summary

Join Weedmaps as a Senior Product Manager and define the vision, strategy, and roadmap for our cannabis marketplace. You will own and maintain our maturing business, creating product requirements, partnering with operations, technical, and design teams. Monitor customer needs and feedback, constantly improving the online consumer marketplace. Build relationships and influence across the organization, demonstrating superior communication and presentation skills. Develop best practices, define a world-class customer experience, and translate that into a product roadmap. Lead cross-functional teams, monitor product performance, and collaborate with leaders to guide platform development. Oversee enterprise-level product planning, write detailed product requirements, and engage directly with customers. Strive to deliver high-quality products in a fast-paced, high-growth environment.

Requirements

• Bachelor’s degree or equivalent work experience
• 4+ years product management experience in a technological industry
• Deep data background using self service analytics tooling (mixpanel, amplitude, heap, etc)
• 2+ years experience in consumer-facing online commerce, point-of-sale, or marketplace

Responsibilities

• Develop and mature best practices within our marketplace
• Define a world-class customer experience
• Translate the customer experience into a logically sequenced and optimized product roadmap
• Maintain and prioritize a product roadmap and backlog and ensure that new features and enhancements are validated and clearly specified
• Lead a cross-functional team to ensure we implement the product vision efficiently
• Monitor adoption, usage and revenue impact of new products and features and report on release impact as necessary
• Collaborate with product, program and engineering leaders across the organization to guide the platform roadmap pinpointing new requirements, features, and policies
• Oversee enterprise-level product planning including identifying new opportunities as well as incorporating a rolling roadmap of business projects and technology initiatives
• Write complete and detail-oriented product requirements documents and ensuring clear communication of those requirements to the business, design, usability and development teams
• Engage with customers through a variety of channels and serve as the voice of the customer internally
• Strive to deliver high-quality technology products/services in a very high growth environment where priorities and structures shift rapidly

Preferred Qualifications

• Strong strategic aptitude; proven ability to define a winning business strategy and product roadmap
• Excellent customer experience intuition; demonstrated success in creating innovative and user-friendly websites and customer-facing features
• Excellent communication and persuasion skills; demonstrated success building buy-in for an innovative and bold vision
• Strong analytical and quantitative skills; strong bias towards data-based decision making and comfort with pro-forma financial and operational analysis
• Implementation orientation; demonstrated ability to translate strategic differentiators into innovative and detailed product requirements
• Technical fluency; comfort understanding and discussing architectural concepts, schedule tradeoffs and new opportunities with technical team members
• Proven ability to make smart feature (customer experience) versus time-to-market trade-offs; experience using data and metrics to back up assumptions and assertions of business value
• Nimbleness and comfort with ambiguity; comfort responding quickly to rapidly evolving threats and opportunities
• Strong bias for action; ability to juggle multiple priorities and create a sense of urgency in a fast-paced, dynamic environment
• Proven ability to lead cross-functional teams through influence versus direct management; excellent interpersonal skills
• Experience managing agile software development with scrum preferred

Benefits

• Physical Health benefits: Medical, Dental & Vision
• Employee - employer paid premium 100%
• Company contribution to a HSA when electing the High Deductible Health Plan
• For plans that offer coverage to your dependents, you pay a small contribution
• Mental Health benefits
• Free access to CALM app for employees and dependents
• Employee Training
• Mental Health seminars and Q&A sessions
• Basic Life & AD&D - employer paid 1x salary up to $250,000
• 401(k) Retirement Plan (with employer match contribution)
• Generous PTO, Paid Sick Leave, and Company Holidays
• Supplemental, voluntary benefits
• Student Loan Repayment/529 Education Savings - including a company contribution
• FSA (Medical, Dependent, Transit and Parking)
• Voluntary Life and AD&D Insurance
• Critical Illness Insurance
• Accident Insurance
• Short- and Long-term Disability Insurance
• Pet Insurance
• Family planning/fertility
• Identity theft protection
• Legal access to a network of attorneys
• Paid parental leave
• Generous PTO and company holidays
• Numerous opportunities and tools to learn and grow your professional skills
• Endless opportunities to network and connect with other Weedmappers through speaker series, Employee Resource Groups, happy hours, team celebrations, game nights, and much more!