Senior Product Manager, Billing

Summary

Join Natera as a Senior Product Manager, Billing and contribute to creating scalable billing products for patients and providers. You will work with cross-functional teams to craft and execute a product roadmap, analyze billing processes, establish success metrics, and drive efficiency through innovation. This role requires strong analytical and communication skills, experience in product management and healthcare billing, and the ability to lead projects and collaborate with stakeholders. The ideal candidate will possess exceptional project management skills and a deep understanding of healthcare revenue cycle management (RCM). Natera offers a competitive compensation package and comprehensive benefits, including medical, dental, vision, life and disability insurance, paid time off, and more.

Requirements

• 4-6 years of experience in product management focusing on complex operational/business process related projects or equivalent experience at a hyper growth company
• 2+ years experience of billing experience within the healthcare industry
• Exceptional analytical skills, operational excellence DNA, obsessed with finding ways to make processes more efficient through software solutions
• Proven ability to learn how processes work quickly, ask the right questions, and come up with a cohesive plan for how to improve/automate them
• Excellent communication, facilitation, presentation, relationship-building
• Exceptional project management skills with the ability to define, plan, and lead projects forward
• Product management experience

Responsibilities

• Work with the product and billing teams and senior leadership to craft and drive a billing product roadmap
• Map out and analyze billing processes and systems, become the SME in this domain and develop products to meet the needs of our patients, providers, and internal billing teams
• Establish and measure success criteria and metrics
• Drive efficiencies through product innovation and work with different engineering teams to implement new solutions that can scale
• Communicate with senior-level stakeholders to champion your efforts and gain buy-in for product plans

Preferred Qualifications

• SQL experience
• Healthcare RCM experience
• Experience with product analytics platforms and tools such as Power BI, Snowflake, Qlik Sense or similar
• Experience with AMD
• Experience in operational roles
• ���Hands-on”, likes to dive deep and solve problems, detail-oriented
• Ability to handle multiple projects and prioritize appropriately
• Energy, enthusiasm, and sense of urgency
• Results-oriented with willingness to take calculated risks and provide constructive feedback
• Attention to detail
• Excellent interpersonal, verbal and written communication skills
• Self-starter, capability to identify and resolve problems independently

Benefits

• Comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents
• Natera employees and their immediate families receive free testing in addition to fertility care benefits
• Pregnancy and baby bonding leave
• 401k benefits
• Commuter benefits
• A generous employee referral program