Senior Product Manager, Dialer

Summary

Join Apollo.io, a leading go-to-market solution trusted by millions, as a Senior Product Manager focused on growth. You will lead the enterprise retention strategy, aligning it with overall growth and company objectives. The goal is to make Apollo the most valuable sales tech tool. This role demands ownership of the dialer roadmap, strategic vision, adoption acceleration, platform scaling, and future multichannel innovation. You will collaborate with cross-functional teams, drive product adoption, and ensure a seamless user experience. The ideal candidate possesses strong product management experience in SaaS, a proven track record in growth-focused projects, and exceptional communication and leadership skills.

Requirements

• Minimum 3+ years of combined experience in SaaS and product management
• Proven track record in both platform-level initiatives and growth-focused projects
• Hands-on experience designing and building outreach and notification systems
• Exceptional storytelling skills, prioritizing clarity over correctness to align and inspire stakeholders
• Strong written communication abilities with evidence of thought leadership and cross-team influence
• A collaborative, thoughtful partner who fosters debate and is comfortable pushing back constructively
• A growth mindset, always seeking opportunities to improve personally and professionally
• Thrives in ambiguity, with the ability to turn undefined challenges into actionable solutions
• Deep empathy for users, staying obsessed with understanding their problems and delivering impactful solutions
• Inquisitive and user-centric, continuously learning about the market and identifying new opportunities
• Demonstrated ability to rally cross-functional teams and align stakeholders around shared goals
• Skilled at influencing leadership and fostering alignment on strategic decisions

Responsibilities

• Own the Dialer Roadmap
• Lead prioritization, sequencing, and execution of the dialer roadmap as a core lever for pipeline generation and meeting booking
• Align cross-functional teams to ship high-impact features with urgency and quality, balancing foundational improvements with breakthrough enhancements
• Define and Drive Strategic Vision
• Develop a bold, clear vision for Apollo’s Dialer as the highest-efficiency calling platform in the GTM stack
• Align key stakeholders across Product, GTM, and Engineering to drive adoption, monetization, and competitive differentiation
• Accelerate Adoption and Engagement
• Identify key friction points limiting usage and unlock growth through simplified workflows, improved UX, and in-product education
• Own the strategy and execution to scale active usage 3X, focusing on usage depth (calls/user) and breadth (workflow integration)
• Scale and Harden the Platform
• Expand dialer usage across user segments by delivering a seamless, performant experience across Tasks, People, and Sequences
• Improve platform reliability, responsiveness, and usage consistency to support multichannel orchestration at scale
• Innovate for the Future of Multichannel
• Anticipate shifts in buyer behavior and outbound execution by introducing AI-powered dialing, prioritization, and connected insights
• Champion features and workflows that make Apollo the fastest, most intelligent path from goal to booked meeting

Preferred Qualifications

• High Agency: You operate with a strong sense of agency, consistently driving initiatives forward, identifying roadblocks early, and making decisive calls to keep momentum. Your hands-on approach ensures that nothing falls through the cracks, and you’re known for getting things done effectively, even in complex and ambiguous situations
• System Design Expertise: You’re the go-to person for designing systems that are not only scalable but also integrate smoothly across different platforms
• Simplifying Complexity: You have a knack for breaking down complex technical concepts into clear, actionable insights that everyone can understand, driving impactful results
• Growth Leader: You understand the product adoption funnel and have experience driving hyper-growth of a product with strong product-market-fit up-funnel
• Proactive Collaboration: You stay ahead of the curve by managing dependencies across teams, ensuring everyone’s on the same page and that projects move forward without a hitch. You prioritize what will have the biggest impact on our technical goals
• Technical Leadership: You lead by example, fostering a culture that encourages technical excellence and empowers your team to do their best work