Senior Product Manager, Identity and Fraud

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Experian

πŸ“Remote - United States

Summary

Join Experian as a Senior Product Manager and report to the Senior Director, Identity and Fraud Product Management. You will define and execute product strategy, new product development, and innovation, translating strategy into product roadmaps and marketing plans. Manage products within Experian's Fraud Data Network consortiums, overseeing their entire lifecycle from conception to launch. Conduct in-depth market analysis to identify opportunities and develop new product ideas. Collaborate across the organization to understand client needs and gather product requirements. Engage with clients to prevent fraud and oversee the management of the Fraud Data Network. Collaborate with various stakeholder groups to drive annual growth and ensure compliance with legal and regulatory requirements. Monitor, track, and forecast revenue and pipelines.

Requirements

  • Bachelor's Degree in related field
  • 5+ years experience in product management and product marketing (full product lifecycle from inception to deliver)
  • Experience in analytics, financial services, credit risk, credit policy, regulatory risk, enterprise risk, data management or marketing services
  • Demonstrated experience in developing business and investment cases and in managing to a product level P&L
  • Knowledge in working with multiple functional areas such Marketing, Technology, Sales, Client Support, Legal, Compliance, and Finance
  • Ability to understand, summarize and explain complex and technical problems
  • Ability to evaluate and prioritize requirements given business value versus constraints

Responsibilities

  • Manage products within Experian's Fraud Data Network consortiums, including initiatives through their entire lifecycle. This includes conceiving and building out new concepts, driving software development projects, launching high-quality new products and use cases, driving revenue in partnership with Marketing and Sales, and addressing underperforming products
  • Conduct in-depth market, industry, and opportunity analysis to identify market problems and client pain points. Develop new product ideas, conduct research, stay on top of market and competitive trends, and execute a strategic product roadmap
  • Work collaboratively across the Experian organization to understand client needs, gather product requirements, and recommend product ideas and enhancements
  • Engage with clients to uncover industry-wide insights and help them prevent various types of fraud, including first-party fraud, third-party fraud, and first payment default
  • Oversee the management of the Fraud Data Network(s), ensuring the effective exchange of data among telecommunications providers to identify patterns of risky application behavior and mitigate fraud losses. Work closely with data furnishers to ensure data contribution and feedback loops
  • Collaborate with product, engineering, operations, compliance, legal, sales, and other stakeholder groups to drive annual growth expectations
  • Establish and maintain metrics and track performance to ensure the delivery of expected results from new and existing products. Continuously monitor operational efficiency across Analytics, Data Management, Compliance, Disputes and Reporting to Consortiums
  • Ensure compliance with legal and regulatory requirements, including FCRA and GLBA attributes and scores to ensure data is used appropriately
  • Monitor, track, and forecast revenue and pipelines and evaluate P&L's, as appropriate. Responsible for fiscal year attainment of budgeted revenue and margin / EBIT goals

Benefits

  • Great compensation package and bonus plan
  • Core benefits including full medical, dental, vision, and matching 401K
  • Flexible work environment, ability to work remote, hybrid or in-office
  • Flexible time off including volunteer time off, vacation, sick and 12-paid holidays

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