Senior Product Manager, Payments

Summary

Join Lightspeed's Payments (Shared Services) team as a Senior Product Manager to lead product direction and strategy. You will collaborate with customers and internal teams, shaping priorities and building the roadmap. This role demands effective collaboration, adaptability, and ownership in solving customer pain points. Success requires a proven product management track record in SaaS products at scale and experience leading cross-functional teams. If you're a dedicated problem-solver ready for a significant international impact, apply now!

Requirements

• Proven product management track record in SaaS products at scale
• Bachelor’s degree
• 6+ years of experience in product management, ideally in ecommerce, payments and/or SaaS products
• Demonstrated expertise in leading cross-functional teams, driving product vision, and executing product roadmaps in a fast-paced, agile environment
• Excellent communication and leadership skills, capable of articulating complex concepts to diverse audiences
• A deep passion for enhancing user experiences through technology, with a customer-centric approach
• A collaborative mindset, able to forge strong relationships, influence without authority, and lead teams
• Expertise in product management and Agile/Scrum product development life cycles, and building high-quality software on time
• Solid understanding of setting, measuring, and improving product success metrics
• Familiarity working in parallel with multiple squads across different time zones
• Ability to lead client discovery, solutioning, and alignment conversations
• Understanding of product strategy development and roadmapping tools

Responsibilities

• Craft feature and scope definitions balancing customer, business, and implementation perspectives
• Gather insights from customers, stakeholders, and market trends to shape product direction
• Create easily understood product delivery plans and requirements with technical and design teams
• Drive implementation and execution of the team’s roadmap
• Contribute and evaluate new product concepts for future roadmap plans
• Collaborate with Go-to-Market teams for successful product launches
• Define and report on product success
• Build trusted relationships with internal and external stakeholders
• Become the Product SME for owned product offerings
• Contribute to wider team goals, even outside your role's strict scope

Preferred Qualifications

• MBA
• Understanding of payments, ecommerce, invoicing, and other retail merchant workflow products
• Retail and eCommerce industry experience

Benefits

• Lots of autonomy, flexible work culture and the option of fully remote work
• Genuine career opportunities in a company that’s creating new jobs every day
• Opportunity to make a difference; help merchants grow their businesses
• Work in a team big enough for growth but lean enough to make a real impact
• Development of very high traffic products, used at the global scale
• Opportunities to learn and expand your skill set
• Become a valued part of the diverse and inclusive Lightspeed family
• Lightspeed equity scheme
• Flexible paid time off policy
• Extended Healthcare benefits
• Health and wellness benefit of $500 per year
• Paid leave and assistance for new parents
• Mental health online platform and counseling & coaching services
• Volunteer day