Senior Product Manager, Safety

Summary

Join Discord as a Senior Product Manager for Safety and drive the vision, strategy, and roadmap for scaled content moderation tools and systems. You will partner with Engineering, ML, Data Science, and Trust & Safety teams to deliver safety solutions. This impact-driven role requires strong communication, technical expertise, and the ability to make independent decisions. The ideal candidate possesses 7+ years of product management experience or relevant software development experience. A passion for gaming and the gaming industry is essential. The position offers a competitive salary, equity, and benefits.

Requirements

• 7+ years product management experience or experience building and shipping great software, including responsibilities driving prioritization, trade-offs, and timelines
• Strong communication skills and the ability to work very well cross-functionally
• Sufficient technical expertise to dive into the details and challenge solutions with Engineering and Machine Learning stakeholders
• Familiarity with machine learning basics and trends, from traditional methods to the latest in generative AI. You don't need to be a super-expert, but you should be able to cut through the buzz and help us find practical, efficient solutions that actually work at scale
• The humility to do whatever is necessary to drive impact, to thrive in ambiguous environments, and to get excited about finding solutions to complex problems
• A passion for games and the gaming industry

Responsibilities

• Drive the vision, strategy, and roadmap for our scaled content moderation tools and systems
• Define and own performance against key business metrics and proactively report progress against those goals to the relevant stakeholders
• Partner closely with our Engineering and Safety ML teams to leverage and deploy cutting edge technology at scale to solve safety problems
• Cultivate deep empathy with our Trust & Safety Operations teams, and partner closely with with them to build creative solutions
• Independently make decisions for your product area, gain buy-in from leadership, and act as a momentum catalyst for your execution team
• Employing rigor and practical prioritization to balance day-to-day execution with long-term vision — you must be comfortable moving quickly to respond to the moving target of abuse on Discord

Preferred Qualifications

• Previous work in spam, anti-abuse, or trust & safety domain
• Passionate about building solutions for internal customers
• BA/BS in Computer Science, Engineering, or relevant technical experience

Benefits

• Equity
• Benefits