Remote Senior Product Owner

Summary

Merit is seeking a Senior Product Owner to manage their core admin web portal and consumer mobile app in a startup environment. The role requires ownership of the product strategy, vision, and roadmap, collaboration with various teams, and experience in secure, high-volume SaaS web portals at B2B product companies.

Requirements

Must have 5-7 years experience as a product owner responsible for the strategy and roadmap of multi-tenant, secure, high-volume, SaaS web portals at B2B product companies

Responsibilities

• Own the product strategy and vision of Merit’s organization portal and consumer-facing mobile app, and translate the vision into an actionable roadmap
• Work with Go-to-Market, Customer Success and Marketing teams to evangelize and refine the roadmap
• Work closely with UX designers to turn complex user journeys into simple, intuitive, self-serve flows
• Produce product requirement documents and specs alongside acceptance criteria
• Work with engineering teams to turn PRDs into development tickets, and iteratively release features every week
• Work with Test/QA team to validate test plans against acceptance criteria
• Be a strong advocate of security and ensure all features adhere to Merit’s strict data privacy safeguards
• Work with our Compliance team to ensure the platform adheres to all the industry compliance standards Merit is committed to
• Define non-functional requirements and KPIs
• Leverage internal & external user feedback and competitive analysis to understand user needs and improve product plans

Benefits

• Remote first with flexible working hours
• Medical plans designed to provide comprehensive, high-quality medical and prescription drug coverage with low to no deductible
• Dental and Vision coverage
• Employee Assistance Program with 24/7 support
• Income protection through basic life insurance, voluntary additional life insurance, and disability insurance
• 401k Program
• Fully paid parental leave for 6 months for both Moms and Dads
• Additional support resources like Rightway care concierge, One Medical, Sibly, and SoFi to support employees in getting the most from their benefits from financial to mental health support
• A dedicated People Operations team always looking for feedback and new opportunities to provide benefits that meet the needs of our employees