Senior Product Owner

Summary

Join WRS Health as a Senior Product Owner and champion the customer experience, ensuring our integrated cloud-based EMR and practice management solutions consistently deliver value. Collaborate with cross-functional teams, including UI/UX architects and developers, to drive high-quality product releases. Lead the product backlog, prioritize features, and make data-driven decisions to align with business objectives. Serve as a key liaison between teams and stakeholders, fostering transparency and collaboration throughout the product lifecycle. Mentor other product owners and contribute to a culture of innovation and professional growth. This is a full-time, remote independent contractor position.

Requirements

• Proven experience conducting user research and synthesizing insights through user flows, personas, and other methodologies
• Demonstrated ability to manage conflicting priorities, distinguish between critical roadblocks and distractions, and make sound decisions under pressure
• Strong data-driven mindset with experience leveraging analytics to inform product decisions
• Proactive and self-motivated, with the judgment to know when to seek guidance
• Extensive experience gathering, documenting, and communicating detailed requirements, including functional, technical, reporting, and data needs
• Exceptional communication skills, with the ability to influence and build consensus across diverse teams and stakeholders
• Deep experience working in Agile environments, breaking down epics into actionable stories, and guiding teams through the software development lifecycle
• Track record of successful technology product design, implementation, and delivery
• Advanced analytical, problem-solving, and critical thinking abilities
• Demonstrated leadership experience, including team management and mentoring
• Proficiency with Jira and cloud-based architectures

Responsibilities

• Collaborate with the executive leadership team to establish and communicate a compelling product vision and strategic goals to development teams, stakeholders, and clients
• Own the creation, prioritization, and continuous refinement of the product backlog, ensuring alignment with business objectives and maximizing value delivery
• Lead and actively participate in sprint planning, reviews, and retrospectives. Provide clear guidance, remove obstacles, and facilitate decision-making to keep the team focused and productive
• Serve as the primary liaison between cross-functional teams (design, engineering, marketing, sales) and stakeholders, ensuring alignment and transparency throughout the product lifecycle
• Leverage market research, client feedback, and data analysis to inform product strategy and feature prioritization. Anticipate market trends and proactively identify growth opportunities
• Make informed decisions and trade-offs on behalf of the business, balancing client needs, technical constraints, and company goals
• Oversee beta testing initiatives, including selecting pilot sites, evaluating performance against KPIs (e.g., achieving 80% target goals), and synthesizing actionable feedback for continuous improvement
• Lead the team in ensuring timely product releases that meet or exceed stakeholder expectations, maintaining a high standard of quality and usability
• Monitor product performance using analytics and user feedback. Iterate on features and processes to drive ongoing product enhancements
• Mentor other product owners and team members, fostering a culture of collaboration, innovation, and professional growth
• Proactively identify, communicate, and mitigate risks and issues to maintain project momentum and stakeholder confidence
• Maintain clear, consistent communication with all team members and stakeholders regarding progress, changes, and strategic direction

Benefits

• Job Type: Full-time Remote
• Hours: 8:30 AM to 4:30 PM EST or 9:00 AM to 5:00 PM EST