Cloudflare is hiring a
Senior Professional Services Consultant

Summary

Join Cloudflare as a Professional Services Consultant for deploying solutions to attain Zero Trust/SASE and help customers derive the most value possible from their Cloudflare investment.

Requirements

• A minimum 5 years experience working in a technical implementation or onboarding team, security engineering team, security operations center or other highly technical team
• Deep understanding of how the internet works: Internet and Security technologies such as SWG, Sandboxing, Firewalls, DLP, and VPNs
• Layers and protocols of the OSI model, such as TCP/IP, TLS, DNS, HTTP
• Reverse and forward proxies and the applications of both
• Security aspects of an internet property, such as Firewalls, WAFs, Bot Management, Rate Limiting, (M)TLS, Zero Trust
• Network transformation technologies such as MPLS, SD-WAN or WAN Optimization
• Software distribution in Microsoft, Mac and Linux environments
• Software distribution via Mobile Device Management platforms
• Deep understanding of SSO, ADFS, LDAP and SAML
• Deep understanding of the role of the IDP for SSO
• Experience working with Forward Proxy, Content Filtering & DLP solutions
• Windows & Linux server system administration
• Detailed working knowledge of web based security and network infrastructure, security proxies, such as NGFW, SSL/IPSec and SSL/TLS VPN appliance & services, Firewalls, etc
• Security skills and certifications: CISSP, GCIA GCIH, GCFA, GCFE, CCIE, CCNP, JNCIE, MCSE, etc. will be a huge plus
• Ability to manage a project, work to deadlines, and prioritize between competing demands
• Ability to work with all levels of an organization (both internally and externally) with experience of both working cross-functionally and geographically
• Strong interpersonal communication (verbal and written) and organizational skills
• Highly motivated, driven and passionate about technology and customer success

Responsibilities

• Onboard new customers, additional products for existing customers, and customers who come to us when their applications and networks are being attacked
• Deliver a timely and organized onboarding for customers, ensure customers see the full value in Cloudflare's products, and advise on technical best practices
• Provide customers with clear proactive technical guidance and expertise across all our products
• Collaborate with Customer Support, Engineering, and other teams to assist with technical escalations
• Contribute towards the success of the organization through knowledge-sharing activities such as contributing to internal and external documentation, answering technical Q&A, and helping to iterate on best practices

Benefits

Remote work