Mindtickle is hiring a
Senior Professional Services Consultant

Summary

The job description is for a Senior Professional Services Consultant at Mindtickle, a market-leading revenue productivity platform. The role involves advising customers on sales engagement programs, assisting with data analysis, and configuring the platform. The candidate should have a bachelor's degree or equivalent experience, 8+ years of experience in sales and/or sales enablement roles, strong analytical skills, project management abilities, excellent communication skills, and be based in PST, MST, or CST.

Requirements

• Bachelor's degree or equivalent experience
• 8+ years of experience in sales and/or sales enablement roles, demonstrating the application of customer-centric and value-based selling approaches
• Strong analytical skills, capable of measuring the impact of sales engagement efforts on revenue goals
• Proficient in project management, with the ability to manage multiple projects concurrently
• Excellent communication and interpersonal skills, fostering collaborative work across teams

Responsibilities

• Advise Mindtickle customers on how to develop and implement a comprehensive sales engagement program
• Assist customer stakeholders in utilizing performance data from Mindtickle and other sources to identify knowledge or skill gaps within their teams, and build enablement programs to address
• Prepare and empower customer teams to effectively manage MindTickle, enabling key personnel (Program Managers, MindTickle Admins, Content Authors) and establishing necessary processes for autonomous success
• Provide expert guidance on platform configuration, including user administration, content organization, and analytics setup
• Cultivate trusted relationships with customer stakeholders through the development, execution, optimization, and evaluation of enablement programs
• Offer insights into communication and change management strategies to drive program adoption
• Ensure swift time to value and deliver successful deployments aligned with enablement/program goals, fostering a positive user experience
• Advise customer stakeholders on leveraging performance data to identify knowledge or skill gaps, recommending appropriate enablement strategies and KPIs
• Maintain meticulous records of time cards, project schedules, scope, risks, and dependencies
• Conduct strategic guidance and planning workshops for customer stakeholders
• Collaborate cross-functionally with Customer Success, Product, Sales, and Marketing teams

Preferred Qualifications

Experience in developing and implementing sales processes and methodologies focused on driving revenue growth

Benefits

Offers a highly engaging and rewarding workplace with opportunities for growth