Senior Program Manager, Design Operations

Summary

Join our team at Kraken and play a crucial role in shaping the future of building wealth in crypto as a Sr. Design Program Manager.

Responsibilities

• Act as a bridge between the design team and the engineering and product management teams, ensuring inter-dependencies are clear and well-planned
• Identify and resolve potential collisions between different product teams, design teams, and features
• Own team rituals across the design and research organization, ensuring important stories, updates, and work are shared
• Manage the design team's operational expenses, justifying costs and managing vendors
• Develop and manage new vendor relationships, including creating legal documentation for new programs and tools
• Collaborate with design & research leadership in key project decision-making, including requirements gathering, scheduling, resource allocation, and coordination of teams and approval processes
• Contribute to the product direction by understanding the product strategy and supporting the design team to deliver against it
• Identify team needs and gaps, and implement new processes, tools, documentation, and asset management solutions
• Integrate strategy, business goals, design, execution, technology, and customer needs to create cohesive outcomes
• Provide visibility and updates on current projects, resource utilization, team performance, and product health
• Manage timelines and resources in collaboration with product management and marketing, ensuring teams can deliver work when and where it is needed
• Support the designers and the wider team in maintaining optimum efficiency and wellbeing
• Develop and create processes to manage, prioritize, and track design requests