Remote Senior Program Manager, Sales Engineering

Summary

Join the SE Operations Team to drive continuous improvements in the efficiency, quality and impact of the Global Sales Engineering Team. Partner with Senior Leadership to plan, budget for, and deliver key operational programs that drive Samsara’s Global Sales Engineering Team. Build and maintain cross functional relationships across Sales, Product, Marketing, Engineering, Customer Outcomes and more that foster transparency and collaboration between departments.

Requirements

• A passion for new technologies, especially as they apply to the Industrial IoT space
• Bachelor’s degree in Engineering or related field
• 5+ years successfully operating in one or more of the following disciplines:  Sales Engineering, Business Systems Management, Product Operations Management, Program Management
• Experience driving comprehensive organizational strategy via centralized reporting, including project status and process health (Critical Path Method, building project schedules, etc.)
• Experience building processes and enablement strategies resulting in measurable  increases in organizational productivity and efficiency
• A firm understanding of business process automation, and experience driving cross-functional initiatives to completion
• Exposure to working directly with prospects and/or customers in a pre-sales or customer success capacity

Responsibilities

• Join the SE Operations Team to drive continuous improvements in the efficiency, quality and impact of the Global Sales Engineering Team
• Partner with Senior Leadership to plan, budget for, and deliver key operational programs that drive Samsara’s Global Sales Engineering Team
• Build and maintain cross functional relationships across Sales, Product, Marketing, Engineering, Customer Outcomes and more that foster transparency and collaboration between departments
• Own the overall program management of key SE initiatives, including designing and implementing robust project controls for accurate performance reporting
• Build, maintain, and evolve core processes used by the SE Team, focusing on sales engagement, trial execution, and technical acumen
• Work with enablement teams on talent management strategy, from initial SE ramp period through advanced industry and technical training. Heavy focus on ensuring all SE’s can deliver high quality technical sales demonstrations
• Track progress and run change management for all planned projects involving the SE organization

Preferred Qualifications

• Experience designing and implementing Sales Engineering programs and processes
• The ability to deliver complex B2B systems integration projects and workflows
• Experience with data integrity, data quality, data migration and data maintenance

Benefits

Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more