Senior Programmatic Account Manager

Summary

Join StackAdapt, a leading self-serve advertising platform, as an Enterprise Client Services Manager. You will be the primary point of contact for a portfolio of enterprise clients, driving platform adoption and maximizing campaign ROI. Responsibilities include managing client relationships, leading RFP processes, designing campaign strategies, and optimizing campaign performance. This remote-first position requires programmatic advertising expertise, experience managing client relationships, and a proven ability to upsell. StackAdapt offers a competitive salary and benefits package, including comprehensive health benefits, RRSP/401K matching, generous paid time off, and opportunities for professional development. We prioritize candidates on the East coast, USA.

Requirements

• Real Time Bidding/programmatic expertise (DSP, Ad Network)
• Experience running Google Ad Words, Facebook Ads or executed through a DSP as a self-serve user
• Proven success in managing client relationships and assisting in growing revenue
• Experience in the RFP process; putting together proposals, working cross-functionally internally, and presenting concepts to clients
• Skilled up-selling to unlock new revenue streams across your book of business
• The ability to grasp and communicate technical concepts and platform-based knowledge
• Flexibility to travel occasionally to meet with clients within their region

Responsibilities

• Act as the main point of contact for your portfolio of clients across a wide range of verticals
• Work alongside your Account Executives in leading the RFP process, proposals and presentation to Enterprise brands and agencies
• Drive up-sells of StackAdapt features and channels to existing customers
• Design unique campaign strategies within the StackAdapt platform
• Ensure client campaigns are successful by providing regular reporting on their campaign goals, providing strategic solutions and optimizations to meet identified KPIs
• Deep client mapping and account planning expertise
• Set up/traffic advertising campaigns on the StackAdapt DSP, including third party tag implementation and pixel creation/troubleshooting
• Participate in the identification of upselling opportunities and improve services such as the development of tools, procedures and reports aimed to increase efficiency
• Optimize campaigns and recommend new opportunities by analyzing campaign performance on a regular basis
• In-person and virtual meetings, presentations, Quarterly Business Reviews and training/education

Benefits

• Highly competitive salary + commission structure
• RRSP/401K matching
• 3 weeks vacation + 3 personal care days + 1 Culture & Belief day + birthdays off
• Access to a comprehensive mental health care platform
• Health benefits from day one of employment
• Work from home reimbursements
• Optional global WeWork membership for those who want a change from their home office
• Robust training and onboarding program
• Coverage and support of personal development initiatives (conferences, courses, etc)
• Access to StackAdapt programmatic courses and certifications to support continuous learning
• An awesome parental leave policy
• A friendly, welcoming, and supportive culture
• Our social and team events!