Senior Programmatic Account Manager

Summary

Join StackAdapt, a self-serve advertising platform specializing in multi-channel solutions, as an Enterprise Client Services Manager. You will be the primary point of contact for a portfolio of clients, collaborating with Account Executives and Ad Operations Specialists to maximize campaign ROI. Responsibilities include leading RFP processes, designing campaign strategies, ensuring campaign success through reporting and optimization, and identifying upselling opportunities. You will also manage client relationships, focusing on account retention and revenue growth. This remote-first position prioritizes candidates on the East Coast, USA. StackAdapt offers a competitive salary, comprehensive benefits, and a supportive work culture.

Requirements

• 6+ years of experience in Real Time Bidding/programmatic expertise (DSP, Ad Network)
• Experience running Google Ad Words, Facebook Ads or executed through a DSP as a self-serve user
• Proven success in managing client relationships and delivering service excellence
• Focus on retaining accounts and growing revenue
• Skilled up-selling to unlock new revenue streams across your book of business
• Experience in the RFP process; putting together proposals, working cross-functionally internally, and presenting concepts to clients
• The ability to grasp and communicate technical concepts and platform-based knowledge
• Familiarity with the latest digital advertising trends and ideas

Responsibilities

• Act as the main point of contact for your portfolio of clients across a wide range of verticals
• Work alongside your Account Executives in leading the RFP process, proposals and presentation to Enterprise brands and agencies
• Drive up-sells of StackAdapt features and channels to existing customers
• Design unique campaign strategies within the StackAdapt platform
• Ensure client campaigns are successful by providing regular reporting on their campaign goals, providing strategic solutions and optimizations to meet identified KPIs
• Deep client mapping and account planning expertise
• Set up/traffic advertising campaigns on the StackAdapt DSP, including third party tag implementation and pixel creation/troubleshooting
• Participate in the identification of upselling opportunities and improve services such as the development of tools, procedures and reports aimed to increase efficiency
• Optimize campaigns and recommend new opportunities by analyzing campaign performance on a regular basis
• In-person and virtual meetings, presentations, Quarterly Business Reviews and training/education

Preferred Qualifications

Experience working with complex databases

Benefits

• Highly competitive salary + commission structure
• RRSP/401K matching
• 3 weeks vacation + 3 personal care days + 1 Culture & Belief day + birthdays off
• Access to a comprehensive mental health care platform
• Health benefits from day one of employment
• Work from home reimbursements
• Optional global WeWork membership for those who want a change from their home office
• Robust training and onboarding program
• Coverage and support of personal development initiatives (conferences, courses, etc)
• Access to StackAdapt programmatic courses and certifications to support continuous learning
• An awesome parental leave policy
• A friendly, welcoming, and supportive culture
• Our social and team events!