Senior Project Coordinator

Summary

Join McGaw.io, a Customer Data Platform & Marketing Analytics consultancy, as a fully remote Project Coordinator. You will work directly with account leads and clients, driving positive business results and building strong relationships. The mission is to ensure projects are delivered on time and within budget through effective project onboarding, team scheduling, and problem-solving. Responsibilities include managing team schedules, gathering results, leading client onboarding, holding account leads accountable, managing resource allocation, and ensuring projects stay on budget and profitable. You will also be responsible for scheduling projects in advance, reviewing time spent on tasks, and improving the estimation process. This data-heavy role requires strong project management skills and a data-driven mindset.

Requirements

• 5+ years of experience working as a project coordinator in an agency, consulting, or professional services environment
• 5+ years of experience managing complex programs with multiple projects/workstreams/clients
• Ability to provide specific critical feedback on work products of others and push them to deliver higher quality results with every iteration, no “rubber-stamping” work
• Service-focused, deliver a positive, professional, and consultative customer experience
• Data-driven mindset with proven experience utilizing metrics & insights as tools for informed decision-making
• Proactive, plan ahead, thinking in long-term time frames as well as short time frames. Planning the team's resources while keeping tasks within scope and on time
• An extreme eye for detail and a preference for high-quality, good-looking products, websites, and design
• Clear communication skills that can speak with authority, while also understanding that they have two ears for listening
• Curious to a fault, and wants to make sure they ask clarifying questions to ensure there are no assumptions and all parties are aligned
• Exposure to marketing technology like Customer Data Platforms, Event-Driven Analytics, and Marketing Automation

Responsibilities

• Manage work schedules for the delivery team and contractors so project deliverables are completed on time across all clients and projects
• Help gather results in internal analytics tools, review team members’ work, etc
• Lead new client onboarding by following our documented process and making it better with each iteration
• Hold account leads accountable for creating roadmaps for all clients and keep them on schedule to deliver objectives in those roadmaps
• Accurately manage resource allocation and hours of all marketing teams and contractors
• Ensuring all accounts/projects are on budget and profitable
• Correctly break down, schedule, and assign project objectives to ensure profitability and on-time completion
• Scheduling team and projects months in advance to enable sales to know the availability of resources
• Review estimated vs actual time spent on tasks, epics, and projects to improve our estimation process

Preferred Qualifications

Past experience with projects in marketing and sales operations, website development, API integration, data analysis, or related areas

Benefits

• Unlimited PTO
• Work remotely (ideally working 9am - 5pm EST)
• Premium Health, Dental, and Visions Insurance (dependent coverage offered)
• Maternity/Paternity Leave
• Competitive salary with opportunities for bonuses
• Company Laptop, Monitor, and other equipment needed for remote setup
• Federal holidays off for US Citizens and national holidays off for international employees
• Radically transparent workplace
• Ample opportunity to implement your ideas and suggestions
• Continued education and training that exceeds what you have ever seen before
• $25 monthly Starbucks allowance