Senior Project Manager

Summary

Join Big Brothers Big Sisters of America as a Senior Project Manager and support the Senior Director in the successful execution of organizational projects. Manage a portfolio of medium to large-scale projects, focusing on cross-functional coordination, budget monitoring, and resource tracking. Ensure projects are completed on time and within budget by facilitating, coordinating, and managing project lifecycles from intake to close-out. Draft reports for senior leadership, model collaborative leadership, and manage projects to achieve organizational goals. Co-manage cross-functional teams, co-design methodologies, and utilize project management tools like Asana. The role also includes people management responsibilities, such as recruiting, training, and developing direct reports. Cultivate a positive and inclusive team environment, demonstrating commitment to BBBSA's values.

Requirements

• Bachelor’s degree or related educational / professional certification equivalency, i.e., Project Management Certification preferred; In lieu of degree, candidate must have demonstrated, proven years of related work experience as outlined below
• Five (5) or more years’ professional leadership experience in youth development, education or nonprofit environment preferred, or equivalent corporate project management leadership
• Advanced project management experience and capabilities
• Ease in leading cross-functional teams, demonstrated ability to consistently meet tight deadlines in fast-paced environment
• Advanced skills in MS Outlook, Word, Excel, and PowerPoint
• Highly skilled in project management, process/system development and development of effective implementation strategies
• Prior position in a Project management office
• Change management experience
• Excellent verbal and written communications skills
• Superior customer service skills, including good listening, problem diagnosis, establishing priorities and ability to manage and bring complex and detailed issues to resolution
• Highly organized in approach, with ability to set and manage priorities
• Flexible and ability to adapt to change
• Project Management Certification

Responsibilities

• Project Management: Facilitate, coordinate, and manage a portfolio of existing and new projects which may include developing, controlling, and directing simultaneous multiple projects
• Intake: follow process for evaluation of project from intake/project request, to review submission, to discovery and assessing scope of work, to initiation and defining, prioritizing, and scheduling
• Execution: carry out all assigned projects to completion; complete the tasks and deliverables outlined in the project plan
• Monitoring & Decision-Making: monitor and control the progress of the project; make and communicate necessary adjustments to keep the project on track
• Close-out: ensure that all deliverables have been completed and accepted, and that all project activities have been properly documented and closed
• Draft reports to BBBSA’s senior leadership and model collaborative leadership for management of projects to achieve organizational goals and strategic clarity
• Project Governance: Manage projects through evaluation and analysis by gathering data for appropriate stakeholders and offering recommendations
• Communication plan: Outline stakeholder engagement including information dissemination about project progress, issues, and decisions
• Performance metrics: Track key performance metrics for each project, including project scope, schedule, budget, and quality, to effectively monitor project progress
• Risk management: Ensure that potential risks to the project are identified and managed
• Continuous improvement: Regularly review and recommend improvements to the project management program overall and the planning process
• Change Management: Partner with cross-functional teams implementing plans designed by team and department leaders
• Cross-Collaboration: Co-manage cross-functional teams within BBBSA to complete assigned portfolio of projects
• Systems Coordination [Asana]: Co-design methodologies, work plans, and processes for specific projects
• Facilitate meetings and discussion and gather relevant data to guide departments in timely completion of project milestones
• Dashboard: Day-to-day management of the projects, aiding in identifying issues, and offering solutions where appropriate
• Track key metrics focused on strategic priorities
• Partnerships: Co-manage partnerships with the Senior Director where applicable to achieve project goals
• Perform additional duties as needed to support project success, business needs, and department goals
• Recruit, train, retain, and cultivate professional development of direct reports
• Create a dynamic, supportive, and effective team that is impactful across the BBBSA and the Big Brothers Big Sisters Network
• Lead and manage resources (people and capital) that retain and cultivate positive, measurable success
• Monitor progress against performance targets; implements countermeasures as needed
• Demonstrate commitment to BBBSA’s shared leadership competencies and organizational values
• Provide consistent follow-up regarding assigned projects and after meetings
• Cultivate an environment where all team members feel valued, included, and empowered to achieve their potential

Benefits

100% Remote