Senior Project Manager

Summary

Join Feedzai's Customer Success Professional Services Team as a Senior Project Manager, combining technical and engagement skills to lead cross-functional teams through the entire project lifecycle. You will be the primary client contact, managing multiple priorities and ensuring project execution. This role requires strong communication skills, translating technical details into business terms. You will lead technical teams, pre-sales meetings, and communicate project status to stakeholders. The position demands experience in Agile methodologies and project management, along with strong leadership and problem-solving skills. Feedzai offers a dynamic environment and opportunities for professional growth.

Requirements

• MSc or BSc degree in Computer Science or a similar degree
• 5-7+ years of experience in Project Management
• Willingness to travel (between 10% to 30%)
• Experience of managing projects for external clients
• Experience managing Software Engineers (being on a delivery team a huge plus)
• Skills in leadership, adaptability, problem solving, and critical thinking
• Be solution oriented, and when issues arise, be able to roll up sleeves and tackle them with a ‘get it done’ attitude
• Clear and concise writing ability in different communication mediums (email, formal client-facing documents, etc...)
• The ability to cultivate relationships with clients
• Be able to control client expectations and push-back when necessary to ensure the success of the project
• Experience with Agile (Scrum/Kanban) and Waterfall SDLC methodologies
• English and Spanish proficiency

Responsibilities

• Lead technical teams consisting of software engineers and/or data scientists
• Lead pre-sales meetings, discovery workshops, story boarding
• Communicate project status including timeline, risks, delays, budget and the overall progress to select key stakeholders
• Define and assess project risks, both technical and non-technical in nature and effectively deploy mitigation plans
• Lead the scrum team in sprint planning and backlog grooming. Must have experience leading Agile ceremonies
• Lead a project from start to finish, working with teammates from strategy, business analysis, development and quality assurance in a variety of projects
• Lead as a consultant to clients by understanding their expectations and requirements and effectively communicating across functional teams

Preferred Qualifications

• Banking both issuing and acquiring experience
• Experience leading discovery workshops and project kick-offs
• Experience managing Data Scientists
• Past experience as a Software Engineer is a big plus
• Experience with JIRA and Confluence
• One or more of the following certifications: PMP, CSM, PSM, CSPO, KMP