Senior Project Manager

Summary

Join fusionSpan, a rapidly growing multinational IT services company, as a Senior Project Manager! This 100% remote position requires leading cross-functional teams on medium and large-scale IT projects using the Salesforce platform. You will manage project scope, budget, and schedule, while ensuring client satisfaction. The ideal candidate possesses extensive experience in project management, agile methodologies, and stakeholder management. You'll be responsible for managing multiple projects simultaneously and navigating challenging client conversations. This role demands strong leadership, communication, and problem-solving skills.

Requirements

• Possess a strong technical background and understanding of agile methodologies, scrum, waterfall, and software development processes
• Have a minimum of 5 years of project management experience, with a proven track record of leading cross-functional teams on successful technical projects in a consulting environment
• Have experience managing project risks and controlling scope, budget, and schedule
• Demonstrate strong leadership, negotiation, communication (written, verbal, presentation), interpersonal, and creative problem-solving skills
• Have the ability to adapt to project stakeholders and learn new technology quickly
• Have the ability to prioritize tasks effectively and manage multiple projects and deadlines simultaneously
• Be detail-oriented and highly organized

Responsibilities

• Lead medium and large-scale IT projects, leveraging the Salesforce platform to deliver innovative solutions to clients
• Collaborate with Consultants, Engineers, and Designers to define scope and estimate project budget, ensuring all requirements are thoroughly documented and approved by the client
• Plan complex projects from initiation to launch, utilize agile methodologies, and lead scrum rituals including stand-ups, sprint planning and grooming, release planning, retrospectives, and backlog refinement
• Manage and motivate cross-functional teams and collaborate closely with resource management to ensure the project has the team members required to achieve success
• Control, monitor, and report on project scope, budget, and schedule, and ensure the system adheres to quality requirements
• Communicate project status proactively with internal and external stakeholders and ensure all project risks are mitigated and blockers are resolved promptly
• Take full ownership of project decisions, ensuring alignment with client goals and fusionSpan's standards of excellence
• Serve as the primary point of contact between clients and fusionSpan project teams, managing stakeholder expectations proactively
• Maintain high levels of client satisfaction by delivering seamless project experiences
• Utilize and keep project management platforms up to date such as the PSA, Jira, Confluence, Google Drive, and Asana to maintain the project knowledge base
• Navigate challenging conversations with clients regarding scope, budget, and schedule adjustments
• Manage multiple projects simultaneously in a fast-paced consulting environment

Preferred Qualifications

• Have Salesforce or any enterprise CRM knowledge
• Have experience working in entrepreneurial and startup environments, demonstrating adaptability and resourcefulness in challenging situations

Benefits

• Comprehensive Health insurance
• Dental & Vision
• Life Insurance
• Long Term Disability
• Accidental Death & Dismemberment insurance
• Retirement savings match
• 15 days of paid vacation – increases with tenure
• 10 paid federal holidays